Loan Officer

Thank you for your interest in Coloramo Federal Credit Union. If you seek an exciting career opportunity with growth potential, apply now!

You are both an employee and a member of a credit union when you work for Coloramo FCU. At Coloramo FCU, we care about your well-being just as we do our membership, and you get all the benefits of a credit union member and an employee.

POSITION PURPOSE

Responsible for branch growth and volume, community presence and for directing the operational efforts of the branch. Ensures established policies and procedures, and Core Values are followed by all staff, including the Relationship Manager. Oversees provision of a full range of services to members and prospective members. Ensures members are promptly and professionally served. Trains, directs, and manages branch staff.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Actively participates in community outreach while building beneficial & rewarding relationships within the communities we serve.

2. Supports Management goals and decisions in a positive, professional manner.

3.Leads by embodying the Credit Union’s Core Values and demonstrates consistency, integrity and professionalism, both in appearance and demeanor.

4. Cultivates a branch culture of communication and inclusiveness, while maintaining our mission to “Make it Easy, Make it Valuable and Make them Experts.”

5. Maintains the desire to elevate to a leadership rule with an emphasis on personal growth for all staff within the branch. Builds valuable working relationships with all team members, based on training, trust and empowerment.

6.Assumes responsibility for the effective and efficient performance of branch operations.

a. Supervises work scheduling and workflow of daily routine operations.

b. Ensures operations are conducted in accordance with established Credit Union policies and with legal and regulatory requirements.

c. Ensures branch security. Opens and closes the building in accordance with set hours and tests security equipment quarterly.

d. Acts as Relationship Officer when needed, processing and approving member loans within established policies and limits.

e. Supervises and assists with member service functions. Remains knowledgeable and educates members on Credit Union products and services.

f. Implements changes to established policies and procedures within the branch.

7. Assumes responsibility for maintaining proper cash controls.

a. Effectively oversees the Operations Supervisor and ensures all branch transactions are balanced at the close of each day.

b. Oversees individual accountability for the handling of cash and assists Operations Supervisor in resolving balancing problems.

c. Controls and handles daily deposits in accordance with established policies and procedures.

d. Periodically verifies cash in possession of Tellers and cash on the premises.

e. Responsible for cash ordering to cover branch needs and ATM. Maintains the balancing of both the vault and ATM.

f. Responsible and required to follow and be compliant with all BSA guidelines.

8. Effectively supervises branch staff, ensuring optimal performance.

a. Provides leadership through effective objective setting and communication.

b. Directly supervises all branch personnel. Ensures high quality work and efficiency in operations are maintained. Determines work methods and flow through assigning, directing, coordinating, and reviewing tasks.

c. Conducts regular meetings with branch employees to inform and train, both in groups and 1:1. Discusses areas needing improvement and changes in procedure. Schedules and adheres to required 1:1 expectation, with an emphasis on communication, progress, goals and culture.

d. Ensures all branch personnel are following the Core Values set forth by the Credit Union; the employees will be held accountable to follow these values and to meet their goals and deadlines.

e. Ensures personnel are well trained in all phases of their respective jobs. Completes orientation of new employees in overall branch procedures. Performs cross training as necessary. Conducts security training.

f. Ensures personnel are effective and optimally used. Determines appropriate staffing levels for proper utilization of human resources.

g. Tracks individual progress and conducts performance appraisals on each employee as required. Formulates and implements corrective actions as needed. Recommends promotions for employees as appropriate.

h. Approves all sick leave, vacation, overtime, and timecards for each branch employee. Keeps accurate payroll and attendance records. Ensures timecards are correct and approved by both the employee and the manager by the end of the payroll cycle.

9. Assumes responsibility for establishing and maintaining effective, professional business relations with members.

a. Ensures members' requests and questions are promptly resolved. Handles members' complaints.

b. Ensures members are informed of Credit Union services and policies. Counsels’ members regarding their financial needs and services requested.

c. Ensures the Credit Union's quality reputation is maintained and projected.

d. Answers phone calls and returns voice messages within a timely manner.

10. Assumes responsibility for the effective administration of branch functions.

a. Ensures branch operations are well coordinated with accounting, loan processing, and credit functions.

b. Manages and oversees expenses. Pursues cost-saving measures.

c. Continually seeks ways to improve branch operations and productivity and to meet established goals.

d. Prepares periodic branch activity reports and makes recommendations to management for improvements.

e. Ensures proper maintenance and general housekeeping of the building, grounds, work areas, desks, and equipment is carried out, including snow and ice removal.

f. Ensures adequate supplies, forms, and equipment are available for personnel.

g. Institutes prudent safety measures.

h. Keeps management informed of branch activities, progress toward established objectives, and of any significant problems. Requests assistance when necessary.

11. Assumes responsibility for related functions as required or assigned.

a. Fills in and performs duties in branch positions as needed.

b. Attends assigned training sessions and stays current on new operational procedures.

PERFORMANCE MEASUREMENTS

1. Branch services are efficiently and effectively delivered in accordance with established Credit Union policies and standards.

2. Current member accounts are maintained or expanded, and additional ones solicited. Good business relationships exist with members and their questions and problems are promptly resolved.

3. Branch personnel are well trained and efficient, and their activities well coordinated.

4. Required reports and records are accurate and timely.

5. Management is appropriately informed of area activities and of any significant problems. Suggestions are provided for improved efficiency or effectiveness in operations.

6. Good working relationships exist with branch personnel, management and all Coloramo staff. Assistance is provided as needed.

7. Branch transactions, loan volumes, expenses, and profitability are in line with Credit Union standards.

8. Core Values set forth by the Credit Union are being followed by all employees including the Relationship Manager.

QUALIFICATIONS

Education/Certification: High school graduate or equivalent. Additional college coursework in business or finance preferred.

Required Knowledge: Thorough knowledge of Credit union services and products.

Understanding of related legal and regulatory requirements.

Familiarity with Branch functions, policies, and procedures.

Experience Required: At least five years of related experience in a financial institution, with a minimum of two years of supervisory experience.

Skills/Abilities: Strong interpersonal, leadership, and supervisory skills.

Well organized.

Ability to operate related computer applications and related business equipment.

Attention to detail.

Ability to maintain an effective and efficient workflow.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Average Hearing: Able to hear average or normal conversations and receive ordinary information.

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

WORKING CONDITIONS

None: No hazardous or significantly unpleasant conditions (such as in a office).

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Reasoning Ability: Ability to apply logical or scientific thinking to define problems, collect data, establish facts, and draw conclusions.

Able to interpret a variety of technical instructions and can deal with multiple variables.

Mathematics Ability: Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage.

Able to perform very simple algebra.

Language Ability: Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias.

Ability to prepare business letters, proposals, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.

Ability to conduct training, communicate at panel discussions, and make professional presentations.

Job Type: Full-time

Pay: $29.43 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person

Salary : $29