What are the responsibilities and job description for the Bilingual Front Desk Receptionist position at Total smiles Dentistry?
We are seeking a highly organized and friendly front desk receptionist to join our dental practice in Richmond VA. In this role, you will be the first point of contact for our patient's, providing exceptional customer service while managing various administrative tasks. The ideal candidate will posses strong communication skills, attention to details, and the ability to multitask effectively in a fast paced environment.
Qualifications:
- Bilingual (required)
- Dental front desk experience (We are willing to training)
- Proficiency in using phone systems and computer software for scheduling appointments and managing records
Responsibilities:
- Office duties include but not limited to: answering phones, scheduling, confirming appointment, insurance verification, presenting treatment plans, monitoring emails.
- Ensures patient paperwork is updated by the patient's and is scanned into the patient's account in a timely manner.
- Greet and check patient's in and out for and after treatment
- Educate and consult patient's discussing treatment needs and presenting treatment plans.
- Coordinate and collaborate with clinical staff to ensure seamless patient experience.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18 - $20