What are the responsibilities and job description for the Store Manager/Office Manager position at Total smiles Dentistry?
Overview
Are you a fast-paced but also a detail-oriented person?
Are you great at taking care of people?
Are you warm, friendly and engaging?
If so, in this managerial position, you will use your organizational and people skills to lead daily operations, drive sales performance, and deliver exceptional customer service. We provide hands-on training and support to set you up for success.
Business Manager Full Time, Available Immediately
Looking for a business manager to lead a small team of 3-6 staff to meet daily and monthly sales goals by overseeing the daily operations, and ensuring efficient workflow and customer satisfaction.
The primary focus of the business manager is meeting the office goal.
Responsibilities
- Lead daily morning huddle to realign the team to meet daily goal
- Communicate with staff to promote team work and focus on office goal
- Implement procedures and policies
- Track progress throughout the day and brainstorm how to hit daily goal
- Oversee daily store operations and ensure compliance with company policies and procedures.
- Lead, train, and develop staff, including conducting employee orientation for new hires.
- Foster a positive work environment that encourages teamwork and high performance among employees.
- Maintain high standards of customer service by ensuring staff are trained in phone etiquette and customer interaction.
- Address customer inquiries and resolve issues promptly to enhance the shopping experience.
- Collaborate with the assistant manager to ensure smooth operations across all departments.
Skills
- Must have experience in a dental office
- Proven leadership skills with the ability to motivate and manage a diverse team.
- Strong negotiation skills to effectively manage supplier relationships and pricing strategies.
- Excellent communication skills, both verbal and written, with a focus on phone etiquette.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Strong problem-solving skills with the capacity to make informed decisions quickly.
Join our team as a Office Manager where you can make a significant impact on our practice's success while fostering an engaging environment for both employees and customers!
Job Type: Full-time
Pay: $70,000.00 - $100,000.00 per year
Benefits:
- Health insurance
- Paid time off
Shift:
- Morning shift
Experience:
- Dental office: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Richmond,VA 23235 (Required)
Ability to Relocate:
- Richmond,VA 23235: Relocate before starting work (Required)
Work Location: In person
Salary : $70,000 - $100,000