What are the responsibilities and job description for the Network Technician position at Total Technology Solutions Inc.?
About us
We are an MSP, also known as a managed service provider. We do contract tech support for small to medium businesses. By being proactive in our support and monitoring processes, we aim to keep our computers and networks running at peak performance 24/7. We manage, sell, and support everything a modern business needs, like IP phones, network equipment, security appliances, and everything in between. We have been helping businesses manage their IT and technology needs for over 20 years.
Our work environment includes the following:
- Relaxed atmosphere [compared to most!]
- On-the-job training
- Safe work environment
- Regular business hours are 7 am-5pm Monday-Friday.
We are seeking a skilled computer technician with intermediate-level computer expertise to join our team. The ideal candidate will provide technical support to our customers, on the phone, using remote connection software and sometimes in person.
THIS IS NOT AN ENTRY-LEVEL POSITION; WE NEED SOMEONE WITH AN INTERMEDIATE SKILL SET OR BETTER.
Specifics:
- Experience in network support
- Strong problem-solving skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- A commitment to ongoing learning and professional development
Qualifications: High school diploma or equivalent required; associate's degree in computer science or related field preferred 1 years of experience in computer hardware and software troubleshooting and maintenance; Familiarity with computer networking, including LANs and WANs; Experience with Microsoft Office Suite and other typical software applications. Strong problem-solving and communication skills Ability to work independently and as part of a team
Physical Requirements: Ability to lift and carry up to 50 pounds . Ability to work in confined spaces. Ability to sit or stand for extended periods. Ability to climb ladders.
A reliable car, a valid driver's license, and insurance are required.
A background check is required.
**This job description is subject to change; please make the most recent posting on really.
**Please do not call or stop by the office to check your application status. We will reach out to you if we would like to have an in-person interview.
**Due to the number of resumes we get from really with each job posting, we cannot answer everyone who applies personally.
**You must be local to Athens / Bogart, Ga., or within a reasonable30-45 minutes away.
The salary listed here is an example; we can discuss your specific salary needs online. If you are asked to come in, we can use the really chat app, or we can you are asked to come in.
For more information about us, visit our website at www.ttsathens.com
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: Hybrid remote in Bogart, GA 30622
Salary : $20 - $28
