What are the responsibilities and job description for the Inside Sales Representative position at Total Tool Supply, Inc.?
INSIDE SALES REPRESENTATIVE – UNCAPPED COMMISSION EARNING POTENTIAL!
Interested in a culture built on a foundation of strong core values? Check! Seeking competitive pay and a strong benefits package? Check, check! Looking for more? We’ve got that as well! How about an awesome tool discount, training and development opportunities, and room for career growth? Did we check all the boxes and then some? The list goes on and on (literally!), see below:
Benefits
WHAT YOU WILL DO:
As an Inside Sales Representative at Total Tool, you will play a key role in driving sales and profitability by selling tools, consumables, rental equipment, rigging, and repair services. Responsibilities include, but are not limited to:
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Interested in a culture built on a foundation of strong core values? Check! Seeking competitive pay and a strong benefits package? Check, check! Looking for more? We’ve got that as well! How about an awesome tool discount, training and development opportunities, and room for career growth? Did we check all the boxes and then some? The list goes on and on (literally!), see below:
Benefits
- Paid Time Off (PTO), including paid maternity and parental leave
- Eight (8) holidays off – PAID!
- Medical, dental, and vision benefits
- HSA and 401(k) benefits with employer matches
- Company-paid basic life insurance, short-term and long-term disability
- Voluntary life insurance
- Dependent Care Flex Spending Accounts
- Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
- You want to work for the best construction supplier in the world
- You have the need to grow with a progressive company
- You want to work for a company that cares about you
- You value good service and integrity as much as we do
- You believe that good enough is not good enough
WHAT YOU WILL DO:
As an Inside Sales Representative at Total Tool, you will play a key role in driving sales and profitability by selling tools, consumables, rental equipment, rigging, and repair services. Responsibilities include, but are not limited to:
- Provide outstanding service to all key customers on the KCAT list
- Answer designated phone line within 2 rings and ensure timely responses to customer requests
- Maintain consistent communication with the Outside Sales team regarding KCAT accounts
- Continuously source new customers through outbound calling, emailing, and other proactive methods to expand Total Tool’s customer base
- Develop and nurture strong relationships with key contacts within customer organizations
- Actively contribute to the growth of our rental, rigging, and repair service lines, identifying opportunities to increase profitability and expand Total Tool’s market presence in these areas
- Effectively communicate customers' needs and expectations to internal teams, ensuring alignment and delivering exceptional service that exceeds customer goals
- Provide logistics support to the processing of all orders, ensuring accuracy and efficiency in the delivery and invoicing of goods and services
- Build and maintain relationships with vendors and their local representatives to leverage our market position and enhance value for customers
- Provide proactive follow-up to ensure customer satisfaction, addressing any concerns or issues to maintain strong client relationships
- Hardworking, Humble, and Hungry
- Interest in learning about the construction and industrial supply industry
- Highly motivated and eager to grow
- Detail-oriented
- An exceptional work ethic
- Ability to work in a team environment
- Employee must be able to communicate effectively in a typical office environment with a standard level of office noise
- This is a primarily sedentary role, requiring sitting for extended periods of time while working at a computer terminal.Occasional standing, bending, walking, and lifting is also required
- The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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