Carrier Sales Rep l

RICHLAND, MS
Monday-Friday 7:00am-4:00pm
Position open to remote: Yes
Grade: ES11
Compensation Range: $39,100 - $58,700

Who We Are:
TOTAL Transportation is dedicated to the profitable delivery of each of our customer's shipments safely, on-time, and claim-free. Our commitment to consistently providing superior service is what makes TOTAL Transportation of Mississippi the best trucking company for all your U.S. transportation needs. We strive daily to provide the service our customers expect and deserve. Safety, security and service will prevail above all else. Each and every employee of Total Transportation of Mississippi is now and always will be dedicated to these principles.

Why Total Transportation?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

Duties & Responsibilities

• Manage carrier relationship to negotiate rates and secure load coverage while maximizing profitability
• Source new carrier leads and grow the Total Transportation Logistics carrier base via lead generation, cold calling, and referrals
• Develop and maintain quality working relationships with carriers, transportation providers, drivers, and external/internal stakeholders
• Work with carrier base to drive the use of Total Transportation digital and automated systems- 75 % Macro point/digital tracking percentage
• Trailer management-attaching trailers in the system. Making sure backhauls are booked to remain proper trailer pools
• Autobook expectations/Reviewing Carrier Scorecard monthly- 95 % service and 85 % digital tracking
• Utilizes carrier network and relationships to grow book of business to meet the demands of our customers
• Act as a representative to contracted carriers by providing constant communication and support internally to management, carrier experience, and customers
• Work with internal teams to resolve issues for carrier partners and customers
• Manage communication/documentation for Carriers and Drivers in our systems
• Gather and communicate market information about the supply and demand of capacity in the marketplace to understand market conditions and lane rates
• Sourcing new business opportunities- vetting via internal/external data and providing market feedback to strategic procurement team
• Review carrier credentials to ensure they meet Total Transportation Logistics compliance and customer requirements-vetting through Carrier 411/safer website
• Responsible for monitoring, tracking, and tracing all loads- 5 touch points in every load.
• Make service the top priority by providing carriers with the highest level of service possible- 90 % on time deliver
• 30 loads per week brokered.

Qualifications

Education

• High school diploma or equivalent required.
• Bachelor’s degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.

Experience

• 1-2 years of Sales, Marketing or Customer Service experience preferred
• Experience working in a deadline driven environment preferred
• Experience in the transportation industry a plus

Skills/Certifications

• Ability to comfortably negotiate and persuade others
• Manage and grow a network of carriers
• A strong sense of urgency to thrive in a fast-paced work environment
• Proficient with Microsoft Office suite
• Excellent written and oral communication skills
• Ability to multitask
• Good interpersonal skills
• Good judgment and problem-solving skills

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Total is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.