Inside Technical Sales

Job Description

Job Title: Inside Technical Sales Department: Sales Team
Reports to: Director of Sales Location: Total Valve Systems, BA

FLSA Job Status: Exempt

POSITION SUMMARY: Responsible for Business to Business Sales providing service to Sales Team for specific valve line of Total Valve Systems and must maintain a professional appearance and interaction with multiple levels of management and personnel both in house and possibly with customers in order to support project schedules. Will be self-motivated and able to multi-task with extreme organization.

ESSENTIAL DUTIES, RESPONSIBILITIES AND ACCOUNTABILITIES:

• Support the outside sales team, figure and deliver job quotes
• Acquire Customer PO
• Complete work order set-up
• Sizing Valves
• Search/source products and services required for projects
• Schedule shipping & set up logistics
• Serve as liaison between the Principle, Sales Team and various departments
• Project management
• Communicate job specifications with manufacturing team
• Interface daily with engineering/manufacturing regarding delivery schedules

ACCOUNTABILITIES OF ALL EMPLOYEES:

• Using your best efforts and full capability daily to the work assigned to you by your manager.
• Advising your manager if you do not understand the work assigned to you, or if the assignment does not fit with your knowledge of the circumstances, current skills, or available time and resources.
• Advising your manager of any situations or obstacles that could keep you from accomplishing the work assigned to you.
• Advising your manager of any situations or opportunities that could help you complete or improve the work assigned to you.
• Demonstrating work behaviors consistent with the company values and work within prescribed boundaries, including company policies, standards, procedures and any legislative requirements.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• Maintains safe operations by keeping work area clean and organized and by adhering to safety procedures and regulations.
• Maintains continuity among work shifts by documenting and communicating actions, irregularities, and continuing needs.
• Documents actions by completing required paper and/or electronic logs.
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Participate in required meetings and training.

SUPERVISORY RESPONSIBILITIES:

• N/A

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• Minimum of 5 years of experience in a CSR position
• Knowledge of process and control valves
• Excellent time management / multi-tasking
• Superior communication skills
• Organized with strong attention to detail
• Ability to communicate both domestic and Internationally
• Shipping / Logistics
• Advanced Internet research abilities
• Ability to find solutions to challenging opportunities
• Flexible to change in work structure

Language Skills:

• Must be able to read and write English / additional languages a plus but not expected
• Ability to read and interpret common scientific and technical journals and blueprints.
• Ability to write routine reports and correspondence.

Mathematical Skills:

• Ability to apply concepts such as basic fractions, percentages, ratios and proportions to practical situations.

Computer & Software Skills:

• Must be highly proficient in all MS Office Products
• Reasoning Ability:
• Above-Average Reasoning Ability
• Ability to prioritize daily workload based on degree of urgency

CERTIFICATES, LICENSES and REGISTRATIONS:

• N/A

TRAVEL REQUIREMENTS:

• Minimal (<1%) travel required typically to tradeshows/conferences or training.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The table below illustrates the frequency and types of physical requirements for this job.

PHYSICAL REQUIREMENTS FREQUENCY
Required to lift/carry objects weighing less than 15 pounds routinely (26% - 75%)
Lift/carry objects weighing between 15 and 44 pounds routinely (<75%)
Required to lift/carry objects weighing 45 pounds and over N/A (>75%)
Stand routinely (> 75%)
Walk routinely (<75%)
Kneel or sit routinely (25% - 75%)
Climb rarely (26% -75%)
Reach above the shoulders routinely (26% - 75%)
Use hands to finger, handle, or feel objects, tools or controls routinely (26% - 75%)
Vision - close often (> 75%)
Vision - distant often (> 75%)
Vision – color perception routinely (26% - 75%)
Repetitive Motion / Repetitive Work routinely (26% - 75%)

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The table below illustrates the frequency and elements the work environment for this job.

ELEMENTS FREQUENCY
Exposure to moving mechanical parts routinely (26% - 75%)
Exposure to toxic or caustic chemicals rarely (0% - 5%)
Risk of Electrical Shock rarely (0% - 5%)
Nominal Noise Level <80 db
Peak/Occasional Noise Level >81 db

EMPLOYEE ACKNOWLEDGEMENT:
I have read this job description and my supervisor has discussed it with me.

Signature: ______________________________________

Date: ____________________________

REVISION HISTORY

Revision Date Revision Description Revised By

11/21/2015 ORIGINAL JOB DESCRIPTION

03/22/2021 Removed win/loss analysis, cleaned up format, Anne Dorman tweaked verbiage for clarity

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $40,000 - $50,000