Inside Sales Coordinator

This role involves providing timely responses to customer inquiries, processing sales quotes, tracking order progress, and assisting with inventory management. The coordinator also works to meet sales targets, maintain accurate records, and support the sales team in delivering excellent customer service and efficient order fulfillment. Strong communication, organizational skills, and knowledge of materials handling are essential for success in this role.

· Respond to inbound customer inquiries and provide accurate product information

· Follow up on leads and customer interactions

· Coordinate with logistics and inventory teams for timely order fulfillment.

· Support the sales team in meeting sales targets and achieving customer satisfaction.

· Resolve customer issues related to orders, delivery, and product availability.

· Track and report on sales activities and order status.

· High school diploma required; a bachelor’s degree in business, sales, or a related field is preferred.

· Experience in sales coordination, customer service, or a related field.

· Proficiency in CRM software and Microsoft Office applications.

· Ability to multitask and work in a fast-paced environment.

· Strong communication and organizational skills.

· Knowledge of sales processes and customer relationship management.