Job Description
Job Description
Salary : $45,000-50,000
Job Title : Unloading Team Supervisor
Location : Monroe, New Jersey
Employment Type : Full-Time
Reports To : Operations Manager
Salary : $45,000-50,000
Position Overview :
The Unloading Team Supervisor is responsible for overseeing the unloading process, managing a team of workers, and ensuring that containers are unloaded in an organized and safe manner. This role requires strong leadership skills, excellent communication with the customer, and a focus on maintaining a high standard of safety, efficiency, and quality in all unloading operations.
We are looking for an organized and proactive supervisor to oversee a team of 12-16 workers and ensure the safe, efficient unloading of 30-40 containers daily. The Supervisor will also serve as the main point of contact for our client, providing daily updates on unloading progress.
Key Responsibilities :
- Team Leadership & Management :
Supervise a team of 12-16 unloading workers, providing direction, support, and coaching to ensure daily goals are met.
Assign daily tasks to workers based on container size and workload, ensuring the team is working efficiently.Monitor worker performance, provide constructive feedback, and address any issues or concerns that arise.Maintain a positive and productive team environment, encouraging teamwork and accountability.Unloading Operations :Oversee the unloading of 30-40 containers per day, ensuring the process is done safely and efficiently.
Organize the unloading area to maximize productivity and minimize delays.Ensure that containers are unloaded according to client specifications, inventory requirements, and safety standards.Maintain a clean and organized work area, ensuring materials and goods are properly handled to prevent damage.Safety & Compliance :Enforce strict adherence to safety procedures and guidelines, ensuring that all unloading activities comply with OSHA and company safety regulations.
Conduct daily safety briefings and ensure team members are properly trained in the use of unloading equipment.Identify and resolve potential safety hazards in the unloading process, taking immediate corrective actions.Client Communication :Serve as the primary point of contact for the customer regarding unloading activities.
Provide daily updates to the client on the status of unloading, including any delays or issues encountered.Communicate clearly and professionally with the customer to ensure they are informed and satisfied with the unloading process.Address any customer concerns or inquiries promptly and escalate issues to management as needed.Performance Monitoring & Reporting :Track daily unloading progress and report on container throughput, worker performance, and any challenges faced.
Collect and analyze data on unloading efficiency to identify opportunities for improvement.Prepare and submit reports on unloading activities to management, highlighting performance metrics, delays, and areas of concern.Problem-Solving & Issue Resolution :Address any operational challenges that arise during the unloading process, ensuring that any delays or issues are resolved quickly.
Manage unexpected changes in schedules or container contents and adjust the workflow accordingly to minimize disruptions.Work closely with customer to ensure smooth coordination and completion of unloading tasks.Qualifications :
Experience :Minimum of 3 years of experience in a warehouse or logistics environment, preferably in a supervisory or leadership role.
Experience managing teams of 10 workers in a high-volume environment.Knowledge of warehouse safety standards and best practices.Skills :Strong leadership, communication, and interpersonal skills.
Ability to manage and motivate a team to meet performance targets.Excellent problem-solving and decision-making abilities.Strong organizational and time-management skills.Physical Requirements :Ability to lift and move items as required by the unloading process (up to 50 lbs).
Ability to stand, walk, and move for extended periods.Technology :Basic knowledge of warehouse management systems (WMS) is a plus.
Familiarity with container unloading equipment, such as forklifts, pallet jacks, or similar machinery, is preferred.What We Offer :
Competitive salary with performance-based incentives.Comprehensive benefits package (health, dental, vision, and retirement).Training and professional development opportunities.A collaborative, fast-paced work environment with opportunities for career growth.
Salary : $45,000 - $50,000
