What are the responsibilities and job description for the Digital Product Manager position at Total Wine & More?
Description
Total Wine & More is seeking a talented Digital Product Manager (Digital / Ecommerce) to join our growing Digital team in our Boca Raton, FL office. Our team leads our Total Wine & More mobile app with cross-functional components with our website and related digital channels. Our purpose is to build a trusted destination where a personalized experience helps customers be confident explorers and purchasers both in-store and online. We are passionate about digital experiences, energetic design thinkers, self-driven technologists, and smart strategists. We are committed to delivering a best-in-class e-Commerce experience, as well as provide customers an enhanced experience for when they enter our stores. This role will report into Director, Digital Product Management. You will
- Apply your deep knowledge of consumer and technology trends to shape a vision for experiences that drive the customer journey on our mobile app.
- Work cross-functionally with developers in our Agile teams and communicate with our partners in operations, merchandising and marketing.
- Partner with our engineering teams to articulate your vision and support translating that into simple, intuitive stories and user flows
- Manage stakeholders’ expectations and communicate effectively
- Understand the market needs, competitive landscape, and data to determine the Minimum Viable Product
- Communicate direction and priorities to the development and QA teams, and work closely with Developers, QA engineers, UX / UI Designers, and partners to build high-value features that meet customer needs and drive sales on our mobile app.
- Advocate for the end-user and stakeholder by developing a deep understanding the user needs
- Work with the scrum team to continuously assess progresses, next steps and share on process improvement
- Formulate tests and hypothesis through customer research and A / B tests
- Write, communicate and accept detailed user stories, and manage backlog by prioritizing and grooming stories based on business value and strategic priorities
- Identify opportunities, risks, constraints and dependencies in collaboration with the scrum team to prioritize and refine user stories
- Define KPIs to assess the value of the features delivered and drive business value
You will come with
We offer
Grow with us Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at !
