What are the responsibilities and job description for the Sr. Associate, Fleet Operations position at Total Wine & More?
Description
Total Wine & More is seeking a Sr. Associate, Fleet Operations to join our Digital Store Operations team at our Bethesda MD Headquarters. You will help analyze and improve the efficiency for Fleet and Hybrid delivery across the country. You will work with partners from different departments and take ownership of strategic projects that could lead expanded digital operations while managing a fleet of 60-80 vehicles. You will help analyze and improve the efficiency for Fleet and Hybrid delivery nationwide.You will report to the Director of Digital Operations. You will :
- Process day-to-day operational functions supporting Fleet Operations including Fleet hardware and equipment management (Dispatching, Telematics, Fleet Management, and delivery equipment) as well as Fleet Vehicle Management.
- Work with accounting to ensure all billing is accurately reported and completed timely.
- Work with business partners to create policies, processes and documentation to improve efficiency and meet compliance requirements.
- Create store communications that are accurate, clear, and concise to instruct, collect, or inform of store operating procedures.
- Promote communication and cross collaboration between departments to drive results.
- Establish training materials, such as quick reference guides, discussion guides, eLearning content, and PowerPoint presentations.
- Monitor, evaluate, and continuously assess procedures to improve store efficiencies and sustainability.
- Address customer inquiries and analyze issues and roadblocks to offer appropriate solutions.
- Collect, consolidate, and analyze corporate, field and store feedback to provide effective solutions.
You will come with :
We offer
Grow with us Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at !
