What are the responsibilities and job description for the Bilingual Wireless Retail Store Manager position at Total Wireless - Mobile Generation Prepaid?
Total by Verizon Retail Store Manager – Bilingual-Spanish
Mobile Generation Prepaid
Compensation: Up to $60,000.00 per year including salary, commissions, and performance bonuses
Full Time
Total by Verizon is coming strong and fast to the Chicago area, and we are looking for successful Retail Store Managers to join us! As a Total by Verizon Retail Store Manager, you will be responsible for directly working with all team members to ensure all are well verse in our selling process, Total by Verizon products and services and ensuring our retail locations attain our operational standards of excellence. The ideal candidate will have significant experience in retail environments, preferably in the wireless industry, and is well skilled in delivering an excellent customer experience that includes an effective sales process, providing product and service knowledge and ability to manage any type of customer concern or need with professionalism and a positive attitude.
As the Total by Verizon Retail Store Manager for Mobile Generation Prepaid, you will enjoy some great perks:
- Strong base pay based on your previous experience in a similar or identical role.
- Performance bonuses based on achieving key initiatives.
- Flexible Work Schedule.
- Employee Health Plan.
- Personal Time Off.
- Great and fun working atmosphere.
- Significant opportunities to grow in our company.
- Win prizes and trips through various sales contests throughout the year.
The Total by Verizon Retail Store Manager for Mobile Generation Prepaid will be responsible for:
- Building a positive, customer and goal-oriented environment.
- Interview, hire, schedule, and supervise a team of Total by Verizon Wireless Sales Associates.
- Meet or exceed both your personal and team key performance indicators each month
- Coach/mentor your team every day so they can provide an exceptional customer experience each time.
- Ensure your assigned location is operating under the specific guidelines of both Total by Verizon and Mobile Generation Prepaid.
- Ensure all promotional role outs, inventory procedures or other duties and tasks assigned by Mobile Generation leadership is executed timely and correctly.
- Set an example of personal and professional conduct for employees and others.
Mobile Generation Prepaid is looking for candidates with:
- 2 years of experience in a similar role in a retail environment, preferably with Post or Prepaid Wireless businesses, managing team members.
- Proof of achievement in prior sales roles and leadership roles is required.
- Ability to lead, coach and inspire your team members.
- Enthusiasm for retail, wireless technology and products and customer service.
- Ability to travel to our various locations across the Midwest as business needs dictate.
- Strong communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Able to work evenings, weekends, and holidays with a flexible schedule.
About Mobile Generations Prepaid
Mobile Generations is an authorized Verizon Wireless retailer, headquartered in Chicago Illinois. Currently we operate 28 high performing Verizon Wireless retail locations in Illinois, Indiana, and Wisconsin. At Mobile Generation, we think a little differently than most other phone retailers. We think it should be ALL ABOUT OUR CUSTOMERS. We pride ourselves in providing an Amazing Customer Experience to each customer that walks through our doors.
Now we are opening over 30 Total by Verizon Retail Locations throughout our Chicago area footprint and we couldn’t be more excited! If you are looking to work in a fun and fast paced environment, with a company that values its hard working and dedicated employees, you owe it to yourself to apply to our Total by Verizon, retail opportunities.
To learn more about Mobile Generations visit www.themobilegeneration.com
Mobile Generation is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.
Salary : $60,000
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