What are the responsibilities and job description for the Veterinary Receptionist position at TotalBond Veterinary Hospitals?
Riverbend Veterinary PetCare Hospital is hiring a full-time or part-time Veterinary Receptionist to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures and a passion for improving the lives of pets and their owners.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
- All the benefits you deserve—medical, dental, vision, retirement. For full-time employees.
- Paid time off. Take the time you need to recharge. For full-time employees.
- Employee pet discount because we know your pets are family, too.
- 401(k) with a generous company match to help you invest in your future while you care for pets today.
Salary: $16.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Part-time (20-25 hours/week) and Full-time (35-40 hours/week) opportunities. These are the available shift options:
Monday, Tuesday, Thursday, Friday: 7:45 AM - 5:30 PM
Alternating Wednesdays: 10:00 AM - 7:00 PM
Alternating Saturdays: 7:45 AM - 2:00 PM
- Team members will have one day off during the week every week.
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist is preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Riverbend Veterinary PetCare Hospital
Salary : $16 - $18