What are the responsibilities and job description for the Okta Expert - EA System Engineer II position at Totally Joined For Achieving Collaborative Techniques, LLC?
About Us:
Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority-owned, CVE-verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S. government agencies and organizations.
About this Position:
TJFACT is seeking a highly qualified Okta Expert - EA System Engineer Level II to support the Bureau of the Fiscal Service (FS), on behalf of the Office of Financial Research (OFR) in Washington, DC!
The mission of the OFR is to support the Financial Stability Oversight Council (FSOC) in promoting financial stability by: collecting data on behalf of FSOC; providing such data to FSOC and member agencies; standardizing the types and formats of data reported and collected; performing applied research and essential long-term research; developing tools for risk measurement and monitoring; performing other related services; making the results of the activities of the OFR available to financial regulatory agencies; and assisting such member agencies in determining the types of formats of data authorized to be collected by such member agencies.
The Okta Expert - EA System Engineer Level II will coordinate and/or perform additions and changes to network hardware and operating systems, and attached devices; includes investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software.
This role is contingent upon reward.
Major Duties and Responsibilities
- Experience with Okta includes installation, configuration, and migrations.
- Troubleshoot advanced problems within the Okta IdP by using tools such as SAML tracer, Fiddler, and other similar tools.
- Integrate applications with SAML, OpenID Connect, RADIUS and Oauth.
- Integrate applications with Multi Factor/Password less Authentication
- Provide Proof of Concepts and Pilots for Advancing Zero Trust integration infrastructure.
- Support of primarily Microsoft 365 stack (Exchange Online (hybrid), Intune, Entra ID, Teams, OneDrive)
- Systems Administration: Knowledge of Microsoft Windows Server Platforms, Active Directory, Group Policy as well as basic MS SQL administration.
- Ensure that all Group Policy Management (GPM) changes are controlled and documented.
- Measure and monitor metrics, identify trends, and report standings and findings to management and other stakeholders.
- Participating in meetings with executives to discuss technical issues and propose solutions.
- Collaborating with other members of the engineering team to design new features or improve existing ones.
- Escalate issues to vendor and third-party entities, as necessary.
- Other operational support duties as assigned.
- Experience leading engineering projects from start to finish.
- Provide support to technical leaders by coordinating activities pertaining to the development, documentation and maintenance associated with changes to the system.
- Ability to work and deliver short response tasking in a fast-paced environment.
- Ability to effectively manage several projects simultaneously while balancing resources
- Ability to work in a dynamic team environment, adaptable to change, and thrive in an atmosphere that requires trust, initiative, creativity, and strong problem-solving skills.
- Strong communication skills with customers over phone, email, or ticketing system.
- Ability to work well in a constantly evolving work environment.
- Excellent communication and organizational skills; able to articulate intent, frame requirements, set priorities, develop practical methods, and align resources to meet goals.
- Provide direct support in the day-to-day operations on network hardware and operating systems, including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems.
- Troubleshoot at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices at the logical level working with communication protocols.
- Maintain network infrastructure standards including network communication protocols such as TCP/IP.
- Provide technical consultation, training and support to IT staff as designated by the Government.
Required Qualifications:
- Must be a U.S. Citizen
- Ability to maintain a Public Trust High (Tier 4/BI) Risk Level
- Must be Okta Certified
- Ten (10) or more years of IT experience
- Three (3 ) direct years of experience in engineering and providing operations support for Okta SSO solutions.
- Experience as a remote worker demonstrating time management and self-discipline with cultural change management and Agile mindset.
- Hands-on experience migrating applications to implement Okta.
- Strong knowledge of the different identity and access management (IAM) concepts, technologies and authentication protocols.
- Intimately familiar with IAM related protocols such as SAML, SPML, XACML, SCIM, OAuth, OIDC, OpenID and REST APIs, and other security interfaces.
- Strong experience with Directories, SSO, Federation, Delegated administration, API gateways, SOA services.
- An understanding of Zero Trust concepts.
- Active Directory including but not limited to:
- Microsoft Active Directory/Azure Active Directory (EntraID)
- Privileged access management (PAM) systems such as Beyond Trust
- Hands-on experience with cloud computing services (O365/Microsoft Azure/AWS)
- Experience with SailPoint IdentityIQ integration and operations
- Experience with network architecture
- Experience with Windows PowerShell scripting
BENEFITS:
- Medical, Vision and Dental Insurance
- 401-K plus match
- Paid Vacation days
- Paid holidays
- Short Term and Long-Term Disability
- Voluntary Term Life
TJFACT is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran. We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodation will be made in accordance with governing law.