What are the responsibilities and job description for the Task Lead (Operations and Maintenance (O&M) Support) position at Totally Joined For Achieving Collaborative Techniques, LLC?
About Us:
Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority-owned, CVE-verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S. government agencies and organizations.
About this Position:
TJFACT is seeking a well-versed Task Lead (Operations and Maintenance (O&M) Support) to support the U.S. Department of State Bureau of Consular Affairs, Website Support Services in Washington, DC!
The Department of State’s (DOS’s) Bureau of Consular Affairs (CA) is charged with protecting and assisting United States (U.S.) citizens abroad, issuing passports to U.S. citizens, and issuing immigrant and non-immigrant visas to foreign nationals according to the laws of the U.S. Government.
The Operations and Maintenance (O&M) Support Task Lead shall provide WSS software management to include the installation, configuration, and implementation of changes and modifications to CA/CST’s internal and external facing informational websites and web applications and other supporting software for break/fix maintenance, and enhancements required to support the production environment.
This role is contingent upon reward.
Major Duties and Responsibilities
- Develop an operational maintenance release schedule for Government approval.
- Per release, prepare a maintenance release plan including schedule, cost and scope.
- Develop maintenance releases.
- Test the release against capability requirements.
- Develop and manage all documentation required by CST (e.g., design documents, testing plans and scripts, installation instructions).
- Prepare release packages based on the maintenance release plan and strategy.
- Support IV&V testing, which will be conducted by CST’s IV&V organization.
- Support deployment of the release into other environments including production; and
- Monitor and respond via email to public-facing mailbox inquiries.
Required Qualifications:
- Must be a U.S. Citizen
- Active security clearance
- Active Project Management Professional (PMP) certification from the Project Management Institute (PMI) during the life of this contract.
- 10 plus relevant industry experience.
- 10 years equivalent PTL experience
Preferred Qualifications:
- Minimum of two (2) years of Consular Affairs experience
- Technical writing experience
BENEFITS:
- Medical, Vision and Dental Insurance
- 401-K plus match
- Paid Vacation days
- Paid holidays
- Short Term and Long-Term Disability
- Voluntary Term Life
TJFACT is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran. We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodation will be made in accordance with governing law.
