Demo

Principal Project Manager - (Remote)

Totally Joined for Achieving Collaborative Techniques
Washington, DC Remote Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/7/2025

About Us :

Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority-owned, CVE-verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S. government agencies and organizations.

About the Position :

TJFACT is seeking to hire a well-versed Principal Project Manager (Remote) in Washington DC to support the Internal Revenue Service - IRS.

Please note that this role is contingent upon award.

Duties and Responsibilities :

  • Leading the successful completion of all tasks in the assigned program area, including technical work, staff management, budget, and financial activities.
  • Supervising assigned technical and administrative staff, including subordinate managers, and overseeing daily task activities to meet objectives.
  • Ensuring the quality of task products, services, and deliverables through participation in reviews, audits, and site visits.
  • Researching and verifying data in monthly status reports, such as balances, costs, funding, and cost management.
  • Coordinating and monitoring subcontractor and consultant activities, including the administration of deliverables and finances.
  • Developing, reviewing, and approving plans, schedules, and other technical documents.
  • Ensuring compliance with corporate and government policies and standards, while maintaining all necessary project-related documentation.
  • Overseeing workload management for IT service desk contractors, assigning and monitoring tasks, and adjusting schedules to meet objectives.
  • Independently and collaboratively fostering a productive working environment.
  • Attending meetings, training, and technical / procedural / security sessions as required by the organization.
  • Participating in working sessions via online collaborative tools or communication platforms.
  • Supporting the development and maintenance of policies, plans, procedures, processes, schedules, guidance material, and standards.
  • Providing feedback related to knowledge articles and processes in asset management systems.

Required Qualification :

  • U.S. citizen
  • At least 7 years of experience in project management or a related field.
  • Proficiency in Aternity software, ServiceNow applications and software, eGain applications, Bomgar software, Microsoft Office Products, and Apple iOS software products.
  • Strong technical skills to manage IT service desk resources and workload effectively.
  • Proven supervisory experience to assign, monitor, and adjust workloads for contractors.
  • Ability to work independently and lead a team to maintain a productive environment.
  • Preferred Qualifications :

  • Bachelor's degree from Accredited Institute.
  • Customer service principles and customer support methods.
  • Troubleshooting, remote installation of software and hardware, and resolving IT issues on desktops and laptops.
  • Remote chat service delivery and understanding of equipment configurations, operating systems, and utility programs.
  • Business operations as they relate to a service desk environment and systems.
  • Participating in audits and site visits for quality assurance.
  • Managing subcontractor and consultant deliverables and finances.
  • Developing and maintaining technical documents, policies, plans, and schedules.
  • Ability to effectively participate in and contribute to working sessions, meetings, and online collaborative environments.
  • Benefits :

  • Medical, Vision and Dental Insurance
  • 401-K plus match
  • Paid Vacation days
  • Paid holidays
  • Short Term and Long-Term Disability
  • Voluntary Term Life
  • TJFACT is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE / Minority / Female / Disabled / Veteran. We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodations will be made in accordance with governing law.

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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    About Us : Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disa...
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