Team Member

Job Summary
Totally Twisted is a family owned an operated Hand-Rolled Soft Pretzel Bakery located at Plymouth Meeting Mall. We are seeking a dedicated and enthusiastic Team Member to join our fast-paced environment. The ideal candidate will have a passion for providing exceptional customer service and most importantly a commitment to food safety and quality. As a Team Member, you will play a vital role in ensuring that our customers have a positive experience while enjoying our products. This position involves various tasks, including food preparation, cash handling, and assisting customers with their needs.

Responsibilities

• Prepare soft pretzels and other menu items, according to established recipes and standards while maintaining food safety protocols.
• Operate kitchen equipment safely and efficiently, ensuring cleanliness and organization in the workspace.
• Provide excellent customer service by greeting customers warmly and assisting them with their orders. We want our customers to feel like a part of the family.
• Handle cash transactions accurately using a POS system, ensuring proper cash handling procedures are followed.
• Upsell menu items to enhance the customer experience and increase sales.
• Collaborate with team members to ensure smooth operations during peak hours in a quick-service fast food restaurant setting.
• Maintain cleanliness of the restaurant, adhering to health and safety regulations.
• Assist with inventory management, including stocking supplies and reporting shortages as needed.
• Deliver fresh baked pretzels to the Totally Twisted Retail Kiosk on the First Floor.
• Other duties as directed by owner, or store manager.

Qualifications

• Previous experience in food preparation is preferred but not required. If you have a willingness to learn, we will teach you!
• Familiarity with food safety practices is essential to maintain high standards of hygiene. A ServSafe certification is a plus, but not a requirement.
• Experience with a cash register or similar cash handling systems is a plus.
• Strong customer service skills with the ability to communicate effectively and help customers with their needs.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Flexibility to work various shifts, including weekends and holidays as needed. At this time we are primarily looking for Friday-Sunday shifts.
• A positive attitude and willingness to learn new skills within the team dynamic.

Join us as we strive to create memorable experiences for our customers through quality service and delicious food!

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 24 per week

Benefits:

• Food provided

Shift:

• 8 hour shift

Application Question(s):

• Please list your availablity:
• Are you available for shifts likely to range 12pm-8pm, or 11am-7pm?

Application Question(s):

• Please list your availablity:
• Are you available for shifts likely to range 12pm-8pm, or 11am-7pm?

Education:

• High school or equivalent (Preferred)

Experience:

• Food service: 1 year (Preferred)

Location:

• Plymouth Meeting, PA 19462 (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Plymouth Meeting, PA 19462 (Required)

Work Location: In person

Salary : $14