About Us
Toucan Gaming is Louisiana's fastest growing gaming and amusements provider. We're set apart from others by our creative and ambitious team who's focused on creating outstanding gaming experiences and developing the most profitable gaming locations. Our years of combined expertise in gaming, customer service and marketing give us the understanding and capability to put the right games in front of your customers.
Our unique total room and amusement packages further elevate the gaming experience to be unmatched by any other. Toucan Gaming uses the latest technology to offer real-time reporting, so you can watch trends and measure growth with confidence. We're also proud to offer the fastest service response time by our local expert technicians.
Toucan's sales and support is statewide, with offices in Shreveport and Lafayette. Whether you currently offer gaming in your business or are considering adding gaming in the future, our dedicated sales and compliance team members will be honored to help you through each step of the process.
Job Description :
Toucan Gaming seeks an experienced Slot Technician to manage and direct installations, repairs, and maintenance of video poker and amusement equipment throughout the Baton Rouge, Lafayette and Lake Charles areas. As a Lead Slot Technician, you will be the face of our company and on the front lines performing everything from chip changes and upgrades to troubleshooting and repair to keep things running smoothly for our customers and our Truckstop Casinos between Port Allen and Lake Charles. The company covers all expenses, including a work truck, tools, fuel and phone.
Candidates for this role must have a Tech 2 Video Poker Permit and working experience in Video Poker / - amusements.
Benefits :
- Company vehicle, fuel card, travel expenses
- Work phone
- Paid time off, floating holidays, Wellness Days
- Healthcare- medical, vision and dental
- 401k / IRA
- Short-term disability and Life Insurance Paid by Company
General Summary of Job Duties
Major duties and responsibilities include but are not limited to the following : Casino room setup and maintenance, machine repair, repair of electronic casino signs, inventory of parts, cash collection, and vehicle maintenance.
Essential Job Responsibilities and Duties
Maintains a positive and professional demeanor during all interactions with guests, fellow employees, and vendors.Promotes a positive work atmosphere including support and assistance to all employees and management staff.Promotes operational consistency among all regional locations. Maintain an open line of communication with Management.Adhere to all appearance and uniform standards.Establish and maintain a thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.Timely completion of maintenance and repairs of buildings, equipment and grounds (facilities & equipment) and on-route collection procedures.Responsible for all aspects of device repair, machine conversions, changing class, routine preventative maintenance, and EPROM replacement.Moves bases and machines as necessary among properties.Responsible for all furniture, fixture, and equipment placement and maintenance inside the establishments.Responsible for adhering to and keeping up with all gaming regulations, policies, and procedures.Responsible for completion of all necessary end-of-day paperwork and forwarding any end-of-day reports to the appropriate personnel.Responsible for inventory and tracking of parts on hand.Responsible for maintaining assigned company vehicles, including but not limited to : repairs and maintenance, oil changes, cleaning, etc.Attend regular Gaming Department meetings and share knowledge, work, and repair methods with staff.Responsible for adhering to all Company policies and procedures regarding the maintenance of key control of all gaming devices.Must establish a thorough familiarity with all test equipment and support equipment (currency counters, kiosks, ATMs, site controllers, and other related equipment).Responsible for adhering to and keeping up with all gaming regulations, policies, and procedures.Identifies inefficiencies and possible solutions to correct inefficiencies.Performs other incidental and related duties as required and assigned.Skills, Education, and Other Requirements
Must have completed Tech 1 and / or Tech 2 Video Poker certification.Must be literate and fluent in English with excellent verbal and written communication skills.Ability to effectively present information and respond to questions from groups of clients, customers, and the general public.Proficient use of Computer, phone, fax, copier, and 10-Key calculator, Basic PC skills, specifically Microsoft Office products.Frequent travel is required for this position.Required Work Cards
Identification that establishes identity and the right to work in the United States.Valid Louisiana Driver's License and acceptable driving historyAll Casino personnel including Slot Technicians / Supervisors, Operations Managers, and Casino Associates / Supervisors are required to possess a valid video draw poker employee permit. Tech. 2 permits are required for advanced-ranked Slot Technicians and Supervisors. Failure to maintain a valid Video Draw Poker permit or an identification card as mentioned above may result in suspension and up to termination of employment.TLAGaming
Base Pay Range : 20.00-26.00
Toucan Gaming is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $20 - $26
