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Assisted Living - Resident Care Manager

Touchmark
Spokane, WA Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 5/13/2025
As the Resident Care Manager you will enrich lives every day by managing, mentoring and coordinating a team of top-performing CNAs, Med Aides, and caregivers to deliver superior service for residents living in Touchmark's Assisted Living and Memory Care Neighborhoods. You will ensure that residents receive the highest level of dignity and care.   Education and Experience Requirements: Bachelor’s degree and at least two years of healthcare management experience, or Associate’s degree and at least four years of healthcare management experience Current RN or LPN license a plus, but not required Must have experience as a caregiver and med tech Possess a willingness to continue learning and improving skills, as well as a commitment to confidentiality Must be willing to obtain CPR/First Aid certification Key Responsibilities: Oversee the management and maintenance of care for all residents living in Assisted Living and Memory Care Neighborhoods Be accountable for the planning and coordination of resident care, employee development, and continued quality improvement in our licensed care neighborhoods Act as a liaison between residents, nurses, families, and appropriate healthcare resources to coordinate the highest level of care for each resident Own employee recruitment and development within the health services team Be responsible for the budget, profitability, and quality improvement of the neighborhoods. Ensure our community follows state and federal regulatory agencies Full-time on-site presence is required for this position. Participate in a Manager on Duty weekend and holiday rotation with community leadership.    The ideal candidate will: Have a genuine interest in caring for elderly residents and working in a senior living environment Embody Touchmark’s values (hospitality, compassion, excellence, teamwork, and integrity), as well as a desire to model these values through leadership and to encourage others to be allies, friends, and givers Demonstrate leadership ability and capability to work effectively with all levels of personnel Possess qualities of leadership, responsibility, time management, compassion, and patience Ability to observe resident behavior and communicate such in an intelligent and professional manner Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors

Salary : $77,969

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