What are the responsibilities and job description for the Front Desk - Concierge PT position at Touchmark?
We currently have a Front Desk - Concierge position available. In this position, you have the opportunity to be part of a dynamic team - both within the department and within Touchmark at Fairway Village in general - to make a genuine difference in the lives of seniors.
As a Front Desk/ Concierge Resident Services Assistant you will wear a variety of hats! The front desk is the heartbeat of our community – it’s the place where residents and guests stop by to find out what is on the calendar of events for the day, to check on a package they’re expecting to receive, to have their dog taken for a walk or flowers watered, to let us know if they have a maintenance issue in their home, or just to lean on the counter and chit-chat about their day.
Position & Educational Requirements:
Possess a high school diploma or equivalent
Proficient with computers and Microsoft Office
Professional and polite phone etiquette
Organized, detail-conscious, and self-initiating
Outgoing, warm, friendly personality
Have a genuine interest in caring for elderly residents and working in a geriatric environment
A commitment to a high degree of confidentiality
The ability to multi-task
Able to walk long distances, climb stairs and lift heavy objects
Possess a high level of attention to detail and accuracy
Respect the confidentiality of all resident's and staff information and records
Education: 1. High School diploma or equivalent. 2. One year experience or education in multi-line telephone usage and public relations. 3. One year experience as a receptionist or general administrative assistant/office clerk in a busy environment preferred.
Requirements: 1. Outgoing, caring, and friendly personality. 2. Ability to work well with visitors, residents, and staff in person or over the phone. 3. Excellent written and verbal skills. 4. Proven ability to handle multiple demands on attention and time. 5. Detail-oriented, conscientious, and a good work ethic. 6. Due to the hours involved, by state law applicants for this position must be 18 years of age or older.