What are the responsibilities and job description for the Front Desk position at Touchmark?
Touchmark at the Ranch is now hiring for a Front Desk Resident Services/Driver part-time team member to join our beautiful full-service retirement community. Touchmark is an Oregon-based award-winning developer, owner, and operator of premier retirement communities in the western United States and Canada.
Starting Pay $16 - $18 based on experience
Touchmark at The Ranch is a multi-phase development consisting of active adult single family and apartment homes situated on a 44-acre campus. As a premier full-service retirement community, Touchmark enriches the lives of residents and their families through exceptional service and quality housing. Residents have access to such luxuries as restaurant-style dining; lounge and entertaining spaces; a central park with amphitheater, pickle ball and an 18,000 square foot, full featured Clubhouse and Health & Fitness Center.
As the Front Desk Resident Services/Driver team member, you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as become a “go-to” person for residents, guests and team members who have questions or need assistance. Responsibilities will include but not be limited to answering and monitoring phone calls, carrying through to completion assigned projects and providing general office support to the Touchmark team. You will work closely with residents to provide unique services such as pet care, personal shopping, transportation services, organization, reminders, wellness checks or any of several other tasks. If a resident has a specific need, Resident Services is there to find a solution. If you are passionate about providing the highest level of customer service and hospitality and enjoy working with actively aging adults, we want to talk to you about joining the team at Touchmark.
The ideal candidate will:
A sincere commitment to memorable customer service and hospitality
Possess a high school diploma or equivalent
Have experience as a receptionist or administrative assistant in a busy setting, or similar experience in a customer service or hospitality position
Have valid Driver's License
Caregiver experience is plus
Have CPR/First Aid certification
Have an Arizona Food Handler certification
Have an enthusiastic, positive attitude
Be comfortable answering phones while greeting and providing information to residents, prospective residents, and guests
Be excellent at handling multiple tasks simultaneously
Have a working knowledge of Microsoft Office applications and basic office equipment
Is comfortable with animals
Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors
Salary : $16 - $18