BUSINESS INSIGHTS ANALYST (HYBRID)

TouchPoint

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Unlock the Power of Data and Shape the Future!

Step into a pivotal role where you can transform data into actionable insights that drive change. This is not just about generating reports - it's about uncovering hidden trends, building interactive dashboards, and using ground breaking technologies like generative AI and machine learning to tackle complex challenges. Your expertise will empower leaders with clear narratives that guide strategic decisions and drive business success. Make an impact that matters - become a data guru who influences the future of the organization!

Key Responsibilities

• Drive Operational Excellence : Leverage your analytical skills to identify areas of improvement, providing actionable insights that help the organization solve problems and optimize performance.
• Transform Data into Action : Develop visually compelling reports, KPI scorecards, and interactive dashboards using Qlik Sense, enabling decision-makers to quickly understand key performance metrics.
• Support Business Growth : Provide valuable operational analysis that enhances business strategies and delivers recommendations for continuous improvement.
• Monthly Performance Reporting : Take charge of internal and external reporting, highlighting company performance and providing strategic insights to drive decision-making.
• Advanced Analytical Modeling : Use sophisticated statistical methods and data analysis to model both financial and qualitative data, delivering critical insights for business planning.
• Train and Empower Teams : Simplify complex data concepts for operational teams and train them to use reports, dashboards, and other technology tools effectively.
• Create Impactful Presentations : Present findings to business leaders in a way that tells a clear, actionable story, guiding them in solving key business challenges.
• Document Data Products : Develop comprehensive documentation for internal and external use, including technical manuals, end-user guides, and training materials.
• Collaborate on Strategic Goals : Work closely with the Director of Data Analytics to align data strategy with the organizations financial and operational objectives.

Job Qualifications

Education & Experience :

Technical Expertise :

Communication Skills :

Work environment

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID : 1378292

TouchPoint

MARY DICKSON

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