Clinical Training Coordinator

This position reports directly to the Quality Development Director, and is responsible for the day-to-day

training operations of the company in compliance with federal, state, and local regulatory and funder

requirements.

Essential Functions:

1. Training & Development Coordination

· Identify training needs through assessments, compliance requirements, and feedback from clinical leadership.

· Develop and implement training programs that support evidence-based practices, cultural competency, and

clinical skill development.

· Coordinate and schedule training sessions, ensuring availability of facilitators, materials, and technology.

· Maintain accurate training records and documentation for audits, compliance reporting, and staff development

plans.

· Collaborates with other local, state agencies and funders as indicated to stay abreast of changes in standards

and expectations to identify training needs. Discovers, engages, and promotes training expertise of the THS

staff, partnering agencies and the community, to enhance the level and quality of the trainings provided. (This

includes encouraging staff to co-deliver trainings and take advantage of train-the-trainer opportunities when

appropriate.)

2. Learning Management System (Relias) Administration

· Serve as the primary administrator for Relias LMS, managing system configurations, user access, course

assignments, and reporting.

· Develop, assign, and track required trainings for employees to ensure compliance with licensing, accreditation,

and organizational policies.

· Troubleshoot Relias-related technical issues and provide support to staff regarding course access and

completion.

· Generate reports and analyze training data to monitor compliance, training effectiveness, and learning

outcomes.

· Collaborate with Relias support and vendors to optimize the LMS functionality and resolve system-related issues.

3. Regulatory Compliance & Quality Assurance

· Ensure training programs align with state, federal, and accreditation standards

· Monitor employee training compliance and work with managers to ensure timely completion of required courses.

· Collects, analyzes, and organizes various types of training data and reports. Deploys standard and custom reports to internal and/or external end users for strategic and operational analysis as indicated.

· Assist in the development and maintenance of policies and procedures related to training and clinical education.

4. Collaboration & Communication

· Work closely with department heads, clinical leadership, and HR to develop training strategies that support organizational goals.

· Serve as a liaison between Touchstone Health Services and external training providers to coordinate certification and continuing education opportunities.

· Serves as Chairperson to support the Culture Club Committee and other initiatives that promote a diverse, inclusive, and learning-focused workplace.

· Provides guidance and shares knowledge of training techniques/methodology; participates in discussions concerning training materials, data collection, curriculum design, methodology, and reports to create quality staff trainings.

5. Other duties, as assigned.