What are the responsibilities and job description for the Laundry Attendant position at TOURISTS?
TOURISTS is looking for full-time and part-time (seasonal or permanent) laundry attendants to join our team. Our ideal candidate is a self-starter, ambitious, and engaged.
The Laundry Attendant position is offered a starting wage of $15.00 per hour PLUS TIPS.
Benefits are included for permanent positions!
TOURISTS is a 46-room boutique lifestyle hotel in North Adams, MA, situated on a 70-acre nature campus just down the road from MASS MoCA and the Clark Art Institute. Since opening in July 2018, TOURISTS has received numerous accolades; but our biggest point of pride is our staff–the kind, hard-working, and dedicated folks who work at TOURISTS are the reason guests keep coming back to the Berkshires year after year.
TOURISTS is committed to offering a safe, kind, and supportive work environment for people from all walks of life. TOURISTS is an Equal Opportunity Employer and fosters a culture of diversity, equity, and inclusion.
Benefits:
- High quality health and dental insurance is offered through Blue Cross Blue Shield to all full-time employees with a 65% employer contribution
- Reimbursement for healthy habits and fitness goals
- 80 hours of Paid Time Off per year is offered to all full-time employees after completing 6 months of employment
- 4 weeks of parental leave
- Holiday pay for applicable working holidays
- 401(k) through Guideline
- Free access to mental health counseling and employee assistance benefits
- Hotel and dining discounts for all employees
- Continuing education and professional development opportunities
Responsibilities:
Working alongside the Housekeeping Manager and Housekeeping team, the Laundry Attendant is an integral member of the team working together on day-to-day operations. TOURISTS’ goal in all positions is to exceed expectations of our guests. The Laundry Attendant contributes to that experience by providing service that includes, but is not limited to, maintaining the laundry room, inventory control, and providing support to the housekeeping attendants, supervisor, and manager.
Essential functions include:
Laundry Operations
- Execute laundry program to Company standards
- Assisting in maintaining the internal inventory tracking system for laundry items and supplies
- Update and maintain all laundry logs and checklists
- Monitor laundry room and other guest areas for maintenance needs and communicate with Maintenance Staff on Work Orders
- Maintain confidentiality of guest information and presence on property
- Provide assistance to Maintenance staff as needed
- Assist housekeeping attendants with room cleaning as needed
Maintaining quality standards and improvements
High level communication skills with peers, upper management and guests
Qualifications:
- Minimum of one (1) year laundry or housekeeping experience or related experience. Hotel experience is preferred
- High School diploma or general education degree (GED)
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to communicate effectively with coworkers and management
- Basic computer skills (ex: login/out, access work schedules/room status)
- Ability to understand other computer programs (i.e. POS and PMS)
- Ability to apply concepts of math including: addition, subtraction, multiplication, division and algebra, using whole numbers, common fractions, and decimals
Working Conditions/Environment
- The noise level in the work environment is usually moderate
- The person in this position may have to lift up to 50 pounds on a daily basis. Any lift over 50 lbs is deemed a two-person lift.
- The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day
- The position does require some movement between rooms on property exposing individual to variable climate conditions.
- The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
This position is a very visible position. TOURISTS staff are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. The Laundry Attendant will maintain the company’s culture, values and reputation in the public eye, and with all staff, guests, vendors and partners.
Based upon fluctuating demands of the operation, it may be necessary to perform a multitude of different functions not specifically related to this position. The Laundry Attendant is expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.
TOURISTS is an EEOC Employer.
We are looking forward to receiving your application!
Salary : $15
