Deputy Chief Information Officer

Overview

Reporting to the Touro University Vice President for Technology/Chief Information Officer (VP/CIO), and under the supervision of the Provost for Touro University Nevada (TUN), the Touro University Deputy Chief Information Officer (Deputy CIO) for Touro University Nevada is responsible for the planning, development, and use of information technologies, resources and services that will align with and enhance the mission of Touro University Nevada and Touro University overall. The Deputy CIO oversees the TUN IT department. However, the scope of the Deputy CIO position is campus-wide for TUN, cutting across all divisions and schools, and includes participation, where appropriate, in various aspects of IT operations and development across Touro University.  The position is part of the Touro University IT Senior Management Group (ITMG) and the Senior Leadership Team at TUN.

Located in Henderson, Nevada, approximately twenty-five minutes from the iconic Las Vegas strip, Touro University Nevada is a non-profit medical, health sciences, and education graduate university focused on positively impacting our community in healthcare and education. Our values surrounding intellectual pursuit and service to humanity are steadfast and are clearly visible in the actions of our students, faculty, staff, and graduates.

We invite you to apply to our position for consideration to join the ranks of our talented and professional staff and faculty. Please visit the tun.touro.edu/administration/human-resources website where you can see a comprehensive listing of optional benefits and Human Resources contact information.

Responsibilities

Principal Duties and Responsibilities:

Leadership

• Responsible for supporting, safeguarding, and fortifying Touro University IT and Information Security policies at TUN.
• Responsible for coordinating the evaluation, deployment, operation, and management of IT systems throughout the Nevada campus to support regional business while collaborating with university central IT.
• Ensure consistency with Touro University centralized IT services, policies, and procedures.
• Collaborate with the Touro VP/CIO to develop and maintain an effective IT organizational structure that meets the needs of TUN. Additionally, establish departmental goals, objectives, and operating procedures, and regularly assess the department's performance, including evaluating user satisfaction.
• Develop a vision for future technology applications and proactively undertake a planning process, coordinated with Touro central IT, that regularly evaluates existing technology, information systems, and staffing and identifies opportunities for improvement.
• Gather and analyze the changing requirements of users and develop an IT environment that responds to campus needs and provides effective, reliable, and dependable performance, including data analytics across systems.
• Research and actively maintain familiarity with the latest computing, networking, classroom, and instructional technologies regarding their applicability to the needs of TUN.

Budgets & Contracts

• In collaboration with the Touro VP/CIO and the Provost for Touro University Nevada, develop and manage the capital and operating budget for TUN IT, incorporating it with the overall university information technology budget.
• Propose policies, standards, specifications, and IT solutions consistent with Touro system standards that maximize effectiveness and minimize costs related to their acquisition, implementation, and operation.
• Evaluate the connection of outside IT services to TUN, to assure system compatibility, compliance with Touro University and TUN policies, and TUN IT’s capacity to provide support.
• Recommend and coordinate all projects related to selection, acquisition, development and installation of major information systems with the Touro Vice President for Technology/CIO and Provost for TUN.
• Manage relationships with IT suppliers to take advantage of opportunities for savings and system improvements.

Operations & Management

• Manage day-to-day operations of TUN IT, including recruitment, hiring, training, directing and developing staff, and providing coaching and mentoring to ensure that the staff has skill sets that address current and emergent needs.
• Ensure all information systems and networks operate according to the following standards: internal TUN, Information Security, external accrediting agencies, regulatory agencies, legal requirements, and Touro standards.
• Collaborate closely with the internal audit team, central Touro leadership and the CISO to resolve any findings. Ensure compliance with IT governance policies, purchasing policies, strengthening controls, etc. and driving continuous improvements in risk management processes.
• Manage IT training resources that provide support for all users.
• Oversee and manage the correction of any system failures.
• Direct process improvement efforts and establish standards to develop efficiency and excellent service delivery.
• Oversee the communication of IT policies, procedures and documentation to the TUN campus.

Privacy, Security & Disaster Recovery

• Collaborate with the Touro Vice President for Technology/CIO and the Touro Chief Information Security Officer to implement and monitor internal controls and adherence to university policies.
• Communicate requirements for IT security and privacy and develop and maintain rigorous processes for managing campus IT assets to ensure the security and privacy of all associated systems.
• Collaborate with the Touro CISO to act as the HIPAA Security Officer for TUN.
• Provide oversight for quality assurance of organizational data and ensure confidentiality.
• Develop, manage and test TUN IT disaster recovery plans.

Community 

• Participate in the Touro University IT Senior Management Group and the TUN Senior Leadership Group.
• Where appropriate, represent TUN on additional university-level committees, task forces, and working groups involving IT.
• Where appropriate, represent TUN on higher education technology industry organizations, associations, and societies.
• Work collaboratively with campus stakeholders to address challenges, explore opportunities, and facilitate institutional success. 
• Contribute to the high-level, institutional decision-making process by offering insight, analysis, and recommendations derived from a thorough understanding of technology trends in higher education, TUN needs, and campus capabilities.
• Foster transparent and timely communication to help support a well-informed campus community.
• Articulate information technology goals and objectives to existing and potential donors regarding donations involving the same.

General

• Perform other duties as assigned.

Qualifications

Minimum Qualifications 

• Bachelor's Degree in Computer Science, Information Systems or a related field (graduate degree preferred)
• 5 years of IT administration management-level supervisory and leadership responsibilities managing and/or directing an IT operation, preferably at a higher education or similar institution

Skills & Prior Experience 

• A record of professional experience that demonstrates progressive responsibilities and accomplishments in leadership roles in information technology.
• An understanding of current trends in information and telecommunications services and a proven track record of leveraging enterprise administrative software solutions for the organization.
• Demonstrated ability to participate effectively as a member of a collaborative and collegial team and to interact effectively in a culturally and ethnically diverse community.
• Demonstrated experience in IT project planning, budgeting and management, policy development, process transformation, and personnel management.
• Demonstrated experience in managing, directing and motivating personnel with diverse experiences and strengths in a complex, consensus-based setting.
• Experience overseeing the implementation of learning technologies in traditional and digital teaching and learning spaces.
• Ability to formulate strategy and policies and take immediate actions in response to emergent opportunities and threats in a complex environment.
• Experience in implementing enterprise-level security initiatives.
• Proven skills in budget preparation and monitoring.
• The ability to set and manage priorities that are aligned with the overall TUN and Touro University system goals, as well as experience in negotiating with vendors and contractors.
• Strong analytical, problem solving, interpersonal, verbal/written communication, budget preparation, presentation, organization, management and negotiating skills.
• Incumbent must successfully pass a background check.