What are the responsibilities and job description for the Customer Experience Barista – French-Asian Bakery Café position at Tous Les Jours Bakery & Cafe (Dublin/Plain City)?
Work Location: In person
TOUS les JOURS – Plain City, OH (Dublin Green Shopping Center)
Job Title: Customer Experience Barista – French-Asian Bakery Café
Location: TOUS les JOURS – Plain City, OH (Dublin Green Shopping Center)
Job Type: Full-Time / Part-Time
Compensation: $14.00–$16.00 per hour plus tips
Expected Hours: 20–40 per week
Join Our Purpose-Driven Team at TOUS les JOURS
At TOUS les JOURS – Plain City, we believe that every cup of coffee and every interaction is a chance to serve, connect, and inspire joy. We're more than just a bakery café — we're a community-centered space where kindness, quality, and hospitality come together to create memorable moments for our guests and team alike.
If you have a passion for people, love working in fast-paced environments, and want to be part of something meaningful, this could be the perfect opportunity for you.
About the Role
As a Barista & Cashier, you’ll be the face of TOUS les JOURS, preparing hand-crafted beverages and assisting guests with pastry and cake selections. You'll play a key role in shaping the guest experience while supporting a vibrant, welcoming atmosphere. Whether it's making the perfect latte or recommending a seasonal pastry, you'll bring energy, care, and excellence to every shift.
What You'll Do
- Craft espresso-based drinks, teas, and seasonal beverages with attention to consistency and quality
- Greet customers with warmth and professionalism, assisting them with menu choices and pastry recommendations
- Operate POS system efficiently to take orders, handle payments, and manage tips
- Keep the service area, display cases, and beverage station clean and well-stocked
- Collaborate with kitchen and bakery teams to ensure timely product availability
- Contribute to a team-oriented environment that prioritizes great service and genuine connections
Who We're Looking For
Character
- Humble, Kind, respectful, and composed — even under pressure
- Enjoys uplifting others and takes pride in their work
Competence
- Previous experience as a barista, cashier, or customer service team member preferred but not required
- Strong multitasking and communication skills
- Quick learner with an eye for detail and quality presentation
Commitment
- Punctual, dependable, and dedicated to deliver great customer service
- Willing to learn, take feedback, and grow within the team
Connection
- Team player who thrives in a collaborative environment
- Passionate about creating positive guest experiences
Why Join Us?
- Competitive pay: $14–$16 per hour tips
- Flexible scheduling options for work-life balance
- Daily free coffee & meal item during your shift
- Employee discounts on pastries, cakes, and beverages
- Team-focused environment with growth and advancement opportunities
Schedule Options
- 4-hour or 8-hour shifts available
- Morning, midday, and late afternoon/early evening.
- Must be available to work weekends and holidays as needed
Preferred Experience
- Barista: 6 months – 1 year (Preferred but not required)
- Customer Service: 1 year (Preferred)
Preferred Certifications
- Food Handler Certification (Preferred)
Work Location: In person
TOUS les JOURS – Plain City, OH (Dublin Green Shopping Center)
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Are you available to work weekends, early mornings, or holidays as needed?
- Do you have experience working in food service, coffee shops, or customer-facing roles?
- How soon would you be available to start if hired?
- What does great customer service mean to you?
- What is your availability to work? (Early morning, afternoon, or early evening shift?)?
Experience:
- Barista: 1 year (Preferred)
Work Location: In person
Salary : $14 - $16