Food & Beverage Supervisor

POSITION DESCRIPTION & RESPONSIBILITIES

 

Principle Responsibilities & Position Purpose:

This position will be primarily responsible for assisting the Food and Beverage Management and front of house teams in all matters pertaining to restaurant needs and demands.  Assists management in inventory, scheduling, training, hiring and discipline within company guidelines and policies.  Additionally, responsible for ensuring quality and efficient product output and taking proactive steps to correct any deficiencies.

 

Pay Rate: $23 - $25 per hour

 

ACTUAL DUTIES PERFORMED:

 

·       Supervises the activities of the front of house team to ensure customers are served an exemplary product

·       Handles and/or oversees the opening and closing duties of the restaurant

·       Collaborates and communicates with the kitchen team to facilitate smooth service

·       Upholds company and sanitary standards and maintains food and beverage in accordance with ServSafe and health code regulations.

·       Supervises employees to maintain work area cleanliness and organization

·       Makes recommendations and executes, with HR’s assistance, new hires, terminations and employee promotions within the department
        Collaborates with F&B management as to final department decisions

·       Evaluates department efficiency and productivity. Works with F&B management team to provide feedback on performance of FOH team.

·       Verifies that portions, arrangements, and food are being served correctly to guests

·       Maintains par lists, par levels, waste logs and requisition forms in accordance with management standards

·       Assists in writing the server, runner and host, as needed

·       Assists in interviewing and training servers, runners and hosts

·       Reviews and ensures menus are utilized according to company standards and policies.

·       Sends passdowns via email at the end of each shift

·       Counts F&B Banks at start and end of each shift, ensuring it balances

·       Assist the Floor Manager in implementing and tracking sales incentives for FOH team

·       Perform other duties and responsibilities as needed

 

SUPPORTIVE FUNCTIONS

Regular attendance in conformance with the standards, which may be established by the Company from time to time, is essential to the successful performance in this position.

 

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the company.

 

 

PHYSICAL REQUIREMENTS

 

Frequency key: Never, Rare, Occasional, Frequent, Constant.

 

Physical Activity                                    

Frequency

Sitting                                                        

Rare

Walking                                                     

Frequent

Climbing Stairs                                         

Occasional

Standing                                                    

Constant

Crouching/Bending/Stooping                   

Frequent

Reaching                                                   

Frequent

Grasping                                                   

Frequent

Pushing/Pulling                                        

Frequent

Near Vision                                              

Constant

Far Vision                                                

Constant

Hearing                                                    

Constant

Talking                                                     

Constant

Smell                                                        

Constant

Lifting/Carrying                                       

Frequent  – up to 50 lbs

Local Travel                                            

Rare

 

 

SAFETY REQUIREMENTS

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

 

·       Back support belt, protective cutting gloves and eye protection may be required on occasion

·       Read and ensure understanding and full compliance with the Company Illness and Injury Prevention Program

 

Employees will be trained in the proper use and care of assigned PPE.  The company provides the required PPE.  It is your responsibility to report defective damaged or lost PPE, or equipment that does not fit properly, to your Manager.

 

ORGANIZATIONAL REQUIREMENTS

Positions directly reporting to this position:

 

·       N/A

 

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

 

·       Prior food and beverage managerial experience

·       Ability to read, write and speak the English language fluently to interact with customers, the public and employees. 

·       Ability to work under pressure and deal with stressful situations during busy periods.

·       Interpersonal skills to provide overall customer satisfaction and mitigate personnel issues

·       Must have extensive knowledge of food and beverage etiquette, customer relations and service standards.

·       Knowledge of food recipes.

·       Knowledge of proper food handling requirements.

 

 

QUALIFICATION STANDARDS

 

EDUCATION

High School graduate or equivalent required.

 

EXPERIENCE

Minimum two years of combined education and / or high-volume food and beverage-related work

 
LICENSES OR CERTIFICATES

Food Handlers Card

 

GROOMING

All employees must maintain a neat, clean and well-groomed appearance in accordance with Company standards.

 

UNIFORM

Professional business attire

 

OTHER

Applicants with additional language skills preferred.

 

NOTICE

The hospitality business functions seven days a week, twenty-four hours a day.  In addition, a hospitable service atmosphere must be projected at all times.

 

Upon employment, all employees are required to fully comply with the Company rules and regulations for the safe and efficient operation of the facilities.  Employees who violate company rules and regulations will be subject to disciplinary action, up to and including termination.

 

I HAVE READ, UNDERSTAND AND WILL ABIDE WITH THE POSITION DESCRIPTION INFORMATION AND HEREBY STATE THAT I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMODATION. I FURTHER ACKNOWLEDGE AND AGREE THAT THE DUTIES LISTED ABOVE ARE MY ACTUAL JOB DUTIES FOR THIS POSITION.

 

 

Salary : $23 - $25