What are the responsibilities and job description for the Market Research Analyst position at Tower Federal Credit Union?
Description$1000 Signing Bonus effective 1 / 20 / 2024Note : All full-time positions include the option of $0 out-of-pocket premium cost for Employee Only PPO AND exceptionally low premiums for all other PPO coverage levelsHours : 8 : 00am-4 : 30pm M onday-FridayHiring Range - $31.17 / hr - $38.97 / hrSummary of PositionThe Market Research Analyst conducts member research, analyzes member preferences and performs competitive research. Responsibilities include gathering and interpreting market and member research data, generating reports, and presenting findings to stakeholders.Principal Accountabilities and FunctionsAssists in aggregating and analyzing internal and external data to help make data-driven recommendations to improve the member experience, increase member value, increase product / service usage, and enhance earnings / profitabilityDevelops member segmentation models and target lists for marketing promotions and campaignsProvides ad-hoc modeling and analysis, including member research, market sizing, economic analysis, statistical analysis, and competitive research to support various projects, product / service recommendations and strategic initiativesCreates, manages, analyzes and reports on member surveys and focus groupsMeasures the effectiveness of marketing campaignsConducts research to determine the probability of a product or service's successPartners with marketing and business units to determine promotional objectivesAnalyzes and provides insights on key consumer trends and preferencesPerform other duties as assignedRequired QualificationsBS in marketing, mathematics / statistics or related field2-5 years of experience in marketing, market research or data analysisFinancial services and / or credit union experience preferredProven Market Research Analysis experienceOr, an equivalent combination of education and experience.Knowledge, Skills and AbilitiesStrong analytical critical thinking and problem-solving skillsStrong proficiency of data collection methods (polls, focus groups, surveys etc.)Ability to interpret large amounts of data and to multi-taskAbility to collect pertinent data, establish facts and draw valid conclusions, as well as formulate ideas and recommendations.Strong communication and presentation skillsDeep understanding of evolving consumer preferencesExcellent communication and collaboration skillsFamiliarity with marketing technology and software (Hubspot, SalesForce, Adobe Marketing Cloud)Working knowledge of data warehousing, modelling and Power BIAbility to prioritize tasks and complete daily job assignments.Ability to work with external sources to conduct research.Ability to present self professionally and to work effectively with outside vendors and research networks.Ability to maintain sensitive and confidential information.Be a self-starter who is continuously learning to develop new and improve existing knowledge and skills.Has knowledge of and adheres to credit union policies and procedures and all regulations related to the bank Secrecy Act, the USA Patriot Act and OFAC.Working ConditionsAbility to work the hours needed which may extend beyond the defined work schedule when operating conditions dictate.Ability to lift up to 15 lbs., with or without assistance, in compliance with ADA.
Salary : $31 - $39
