What are the responsibilities and job description for the Epic Beaker Analyst position at Tower Health?
Tower Health is a regional integrated healthcare system that offers leading-edge, compassionate healthcare and wellness services to communities in Berks, Chester, Montgomery, and Philadelphia Counties. With more than 10,000 employees, Tower Health consists of Reading Hospital in West Reading; Phoenixville Hospital in Phoenixville; Pottstown Hospital in Pottstown; and St. Christopher's Hospital for Children, a partnership of Tower Health and Drexel University in Philadelphia. For more information, please visit https://towerhealth.org/.
Discover why our hospital is a great place to work—take a virtual tour of Reading Hospital here: https://youtu.be/hH6ItnuIIsc
Bring your lab and Epic Beaker expertise to Tower Health and be part of a great team responsible for implementing, developing, and maintaining the Epic Beaker system along with third-party systems.
This position allows flexibility to work remotely, but preference will be given to those within a drivable distance to Wyomissing, PA. Must be willing to be onsite on an as-needed basis based on business needs.
Your contributions will include:
- Analysis - Investigating processes to understand operations. Researching, analyzing, and understanding workflows of end users.
- Building & Testing - Developing, testing, deploying, and evaluating appropriate interface solutions and ongoing maintenance needs for sustainable processes. Appropriately configuring systems to improve processes, add efficiencies, and promote patient safety.
- Troubleshooting - Resolving integration/mapping issues. Methodically approaching problems or processes to troubleshoot and resolve. Developing application and integrated test scripts. Participating in thoroughly testing builds. Providing on-call support based on upon application needs.
- Independently Interacting - Establishing credibility at all levels and building partnerships with customers and colleagues. Working closely with Senior Analysts and technical IT staff to implement, upgrade and support software systems. Comfortably presenting information to colleagues and end users and tailoring communication to the audience. Communicating, collaborating, and sharing knowledge with team.
- Developing Knowledge/Skills - Obtaining an in-depth knowledge of the Epic Beaker platform and a general knowledge of other applications supported along with a detailed understanding of the integration of modules within the Epic Enterprise.
#READ
Epic Beaker CP analyst experience and certification required. Epic Beaker AP experience is a plus.- Excellent communication skills and customer-service oriented. Collaboration with IT staff and end users is key for this position.
- An eagerness to learn, support, and tenaciously troubleshoot supporting technologies.
- Proven critical thinking skills, follow through, and attention to detail.
- Bachelor's Degree - OR - combination of relevant education & experience may be considered in lieu of Bachelor's Degree
- Maintains certification or training for applicable system(s) or application(s) as assigned, and meets department expected outcomes regarding time frame for completion, overall scoring and other aspects of training or certification process.
