What are the responsibilities and job description for the Epic Hospital Billing Claims Analyst position at Tower Health?
Are you an experienced Epic HB Claims Analyst?
Reporting to an Applications Manager, you will be a key player in supporting Epic at Tower Health as analyst. As a member of the Epic team, your contributions will involve:
- Implementing, developing and maintaining the Epic system along with associated third party systems by investigating processes to understand operations and developing appropriate system solutions.
- Obtaining an in-depth knowledge of the Epic platform for your primary application and a general knowledge of other applications supported along with a detailed understanding of the integration of modules within the Epic Enterprise.
- Populating and maintaining the databases.
- Interacting with clients and demonstrating critical thinking and follow through.
- Embracing self-accountability for work while collaborating with a senior level analyst as needed for guidance on more complex workflow or system builds.
- Paying key attention to build and workflow requirements to achieve, maintain or improve compliance to federal initiatives and outcomes related to patient safety and quality initiatives.
- Establishing credibility at all levels and building partnerships with customers and colleagues.
- Providing on call support based upon application needs.
- This position requires being on-call on a rotating schedule.
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Qualifications
- Experienced Epic HB Analyst - HB Claims certification.
- Professional billing knowledge/experience is a plus, but hospital billing claims knowledge/experience is critical.
- Established skills of workflow analysis and system troubleshooting with an eagerness to learn, support, and tenaciously troubleshoot supporting technologies. Proven ability to methodically approach issues, resourcefully research and troubleshoot issues, and creatively solve problems.
- Ability to confidently and effectively be a translator between IT and users.
- Excellent communications and interpersonal skills and a track record of effectively communicating with users and IT management in a professional manner through verbal and written communication. The successful candidate must be customer focused and service oriented. Collaboration with IT staff and end user personnel is key for this position.
- High school diploma or GED is required.
- Proficiency with Microsoft Office suite.
Overview
Tower Health is a regional integrated healthcare system that offers compassionate, high-quality, leading-edge healthcare and wellness services to communities in Berks, Chester, Montgomery, and Philadelphia Counties. With approximately 11,500 employees, Tower Health consists of Reading Hospital in West Reading; Phoenixville Hospital in Phoenixville; Pottstown Hospital in Pottstown; and St. Christopher's Hospital for Children in Philadelphia, in partnership with Drexel University.
