What are the responsibilities and job description for the Laboratory Assistant I position at Tower Health?
The Laboratory Assistant works within compliance and regulatory parameters while completing the receipt, registration, order entry and labeling of a large volumes of specimens in the appropriate computer system. In addition, the position may include accountabilities as resolving specimen submission issues, managing a large volume of telephone calls, filing and distribution of patient information, maintaining logs and scanning documents into the electronic medical record. If applicable, may be responsible for operating and performing regular preventative maintenance and basic trouble shooting on a variety of departmental instruments and may require the acquired knowledge of esoteric test requests by physicians and involve order entry and processing of these specimens including assisting with specimen handling at FNA and biopsy procedures. All aspects of this position must be performed with complete accuracy due to the direct impact on patient care. The Laboratory Assistant works independently, organizing work to meet established deadlines.
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Qualifications
Education Requirements
- Completes and maintains all competencies and trainings as required for role.
- High School Diploma - OR - GED
Experience
- Experience working in a laboratory setting preferred
Required Skills
- Analytical Skills
- Collaborative Skills
- Computer Skills to include use and navigation
- Customer Service Skills
- Detail Oriented
- Excellent Communications Skills
- Excellent Interpersonal Skills
- Good Reasoning Skills
- Medical Terminology
- Microsoft Office Applications
- Multi Line Telephone Operational Skills
- Multitasking
- Organizational Skills
- Problem Solving Skills
- Strong Team Player
Overview
Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.
WHY READING HOSPITAL?
Reading Hospital's Laboratory is CAP accredited offering specialized testing, lab automation, and state of the art equipment. The lab offers cross training opportunities and the opportunity to be part of cross-function process improvement teams. In Fiscal Year 2023, the lab performed 8.5 million tests (including Chemistry, Cytology, Flow Cytometry, Hematology, Coagulation, Histology, Microbiology, Point of Care Testing, Transfusion Services and Urinalysis), 122,751 Anatomical Pathology tests, and 404,139 combined inpatient & outpatient phlebotomy draws. The department consists of over 200 medical laboratory professionals. Reading's lab offers opportunities for advancement and continued career growth (including career advancement ladders for Phlebotomists and Lab Assistants).
Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour
