What are the responsibilities and job description for the REPRESENTATIVE PATIENT ACCESS, position at Tower Health?
The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.
This Position is 32hr. per week, hours are 7am-3:30pm with weekend and holiday rotation required
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Qualifications
Education Requirements
- High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
Experience
- No experience
Certification and Licensure
- BLS Certification - Based on department
- CPR Certification - Based on Department
Required Skills
- Customer Service Skills
- Detail Oriented
- Excellent Communications Skills
- Excellent Interpersonal Skills
- General Clerical Skills
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Multi Line Telephone Operational Skills
- Organizational Skills
