What are the responsibilities and job description for the Branch Manager position at Tower Loan?
SUMMARY OF POSITION:
Manage the overall performance and profitability of a branch. Acquire new business, control budget and hire and develop branch employees. Ensure prompt, courteous services to all clients and customers.
ESSENTIAL JOB FUNCTIONS:
- Manage and coordinate activities within the branch to achieve volume, growth in net receivables, profit objectives and customer satisfaction.
- Develop and maintain an effective and consistent solicitation program.
- Negotiate and prepare financing proposals that will be profitable to the branch and client.
- Approve or deny all credit applications, sending all approvals requiring review to the Supervisor. Review approvals and turndowns from all business sources to ensure credit standards are in compliance. Provide prompt, courteous service to all clients.
- Assign, monitor and effect collection efforts to ensure follow-up and delinquency control and charge off control.
- Establish branch objectives in conjunction with employees and the Supervisor.
- Develop new business within assigned territory by making personal visits and telephone calls to prospective dealers and clients.
- Recruit, hire, train and develop branch staff. Maintain a high level of morale and enthusiasm personally and with the branch staff.
- Accountable for the branch appearance and image in the community. Accountable for maintaining a professional personal appearance.
- Control and monitor the branch budget and expenses.
- Review daily transactions in branch to ensure conformance to policies and procedures. Ensure compliance to state and federal laws.
- Ensure branch employees comply with audit policies and procedures.
PHYSICAL DEMANDS:
Occasional travel to visit customers and dealers. Requires the use of a PC and or computer terminal. Ability to speak to and hear customers via the telephone and in person.
QUALIFICATIONS (Minimum)
- EDUCATION/EXPERIENCE
Associates Degree with a minimum of three years of financial services experience preferred.
- ADDITIONAL REQUIREMENTS/SKILLS
Excellent communication and leadership skills. Typing and basic computer knowledge.
The above description outlines the most significant job functions performed but may include other similar functions or assignments not specifically mentioned.
