What are the responsibilities and job description for the Sales Development Representative position at Towerwall, Inc.?
Primary Responsibilities : As a Sales Development Representative you will proactively generate new business opportunities for Towerwall, including service lines and vendor products. Customer prospecting and client relationship management will be utilized in a variety of ways. These may include telephone calls, emails, Seamless AI, HubSpot and various marketing tools or other means necessary to generate business opportunities. This position will require 3 days in the office and 2 work from home days.
- Meet and / or exceed daily and monthly performance targets for number of outbound calls, qualified leads passed and pipeline contribution
- Work with the sales team to develop and mature marketing supplied and self-supplied leads resulting in high quality sales opportunities for Account Executives
- Utilize and update the CRM to schedule meetings with low volume / low touch customers
- Qualify sales leads from marketing driven campaigns
- Work with sales to build campaigns and social media messaging
- Work with Seamless AI and vendors to generate new prospect lists for marketing
- Ability to articulate value and uncover needs at each level of an organization
- Perform research on companies as a component of lead generation and qualification activities utilizing the HubSpot, LinkedIn, web, Seamless AI, Vendor Provided Tools (Six Sense, Zoom Info etc.) and other research tools available
- Develop detailed summaries of qualified leads for Account Executives to understand a prospect’s business pain and infrastructure
- Update prospect database with conversations, competitive information, company size, decision making criteria and other pertinent information
- Attend and participate in corporate sales team meetings
- Provide feedback and improvements to Sales Development program and Marketing process
- As needed update company’s social media accounts
- Provide qualitative and quantitative feedback to marketing, sales, vendor partners and other special campaign team members.
- Quantitative elements include company profiling, lead to opportunity conversion, sales pipeline, and similar metrics on assigned special projects
- Qualitative elements include trends, conversation topics, lead / contact interest and perspective
- Responsibilities will evolve as the role matures