Dock & Door Mechanic - Field Service, Pittsburgh

Dock & Door Service Mechanic- Pittsburgh, PA

Compensation Range: $27 - $34, $2,000 Sign-on Bonus

Contact: Sarah Kauffman | Sarah.Kauffman@gncoinc.com | 216-906-2240

WHY JOIN TEAM TOWLIFT?

• We are a 3rd generation family-owned company.
• Core values shape our culture and drive us to deliver the best for our employees and customers. We uphold a culture of:
• Positivity
• Teamwork
• Self-development
• Integrity
• Community service
• Safety
• We offer paid-on-the-job training, development and advancement opportunities from Certified Dealer Trainers.
  
  

Job Summary

Dock & Door Technician is responsible for the diagnosis and repair of loading docks, industrial doors, high-speed doors, compactors, balers, and other warehouse equipment at our customer locations. The Dock & Door Technician will be provided a company service truck with parts inventory to provide repairs.

Essential Functions

• Answers phone calls from technicians and customers, providing technical support to fix issues.
• Diagnoses and troubleshoots customer breakdowns; provides proper repairs to minimize equipment downtime and initiates estimates for repairs on site.
• Performs routine scheduled maintenance including, but not limited to, standard inspections, repairing and replacing defective parts, lubricating parts, and repairing electrical equipment.
• Perform planned maintenance services and breakdown repairs.
• Maintain a company service vehicle and parts inventory.
• Ability to work in various heights and confined spaces.
• Ability to work safely on a ladder.
• Perform in a team environment.
• Reports any safety violations or incidents to the dispatcher/supervisor immediately.
• Must be dependable, punctual, and able to maintain a good attendance record.
• Maintains professionalism on the job at all times.
• Is reliable and punctual in reporting for work as scheduled.
• Maintain positive customer relations and approach all situations in a tactful and professional manner.
• Other duties as assigned.
  
  

Position Qualifications

EDUCATION

• High School Diploma or equivalent. Vocational or technical training preferred.
  
  

Experience

• 1 or more years of maintenance experience in a service technician role in the material handling industry preferred.
• Other maintenance experience will be considered (military, automotive/diesel, building maintenance, etc.)
• Comprehensive knowledge of electrical ac/dc systems up to 480 volts, hydraulic, and mechanical operations.
• Welding experience is preferred.
• Ability to operate forklifts and scissor lifts.
• Dock leveler and roll-up door experience preferred.
• Additional training will be provided.
  
  

Additional Requirements

• Have a valid driver’s license and a safe driving record. Ability to tow a trailer preferred.
• Occasional overnight traveling may be required. Some weekends and after-hours work may be required.
• Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
• Basic computer knowledge.
  
  

Benefits

• All shifts Monday - Friday 7:00 am - 3:30 pm
• $2,000 sign-on bonus and referral bonus opportunities
• Competitive pay
• Comprehensive union benefits include medical, dental, vision, with a competitive Pension plan. PTO and sick time in the first year, and 10 paid company holidays.
• Tool loan program
• Annual Boot, Safety Glasses, and Gym Reimbursement Programs
• Company provided:
• For Field Technicians - Modern service van: Including fuel card and maintenance
• Laundered uniforms
• Technology: iPad, laptop, and iPhone
• Specialized tools
• PPE
• And so many more perks when you join the Towlift team!
  
  

Towlift is an equal opportunity employer offering a competitive salary in addition to a comprehensive program of employee benefits. We offer medical, dental, prescription drug, vision, life insurance, short-term disability, pension, and profit sharing. We also offer additional voluntary life insurance and long-term disability. Paid holidays, vacation, personal paid days, and educational assistance are also available.