What are the responsibilities and job description for the Indirect Loan Representative position at Town & Country Federal Credit Union?
Indirect Loan Representative
We are looking for an Indirect Lending Representative to be part of the Indirect Lending team contributing to the growth of one of the top auto lending programs in the state.
As a proud not for profit financial cooperative, Town & Country supports many charitable causes important to our members and the communities we serve. Habitat for Humanity, the Maine Cancer Foundation, Eastern Trail Alliance and are just a few organizations we not only support financially but with our time. Employees enjoy the opportunity to connect with these and many other organizations through meaningful community projects.
Function and Responsibilities
The Indirect Loan Representative is responsible for servicing submitted car loan requests from auto dealers. Through this process they will review the loan, funding packet, and documents submitted by the dealer for completeness before funding the loan. The Indirect Loan Representative will call all members to review satisfaction with the dealers, audit loan details for vehicles, and cross sell additional products and services. They will build and maintain professional relationships, offer first class service, while acting as a liaison between the credit union and dealer/retail network.
Experience & Education
One month to twelve months of similar or related experience. A high school education or GED.
Interpersonal Skills
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. If an employee requires a reasonable accommodation based on a disability, he or she must notify his or her direct supervisor or human resources.
Enters and locates information on computer.
Presents information to individuals and/or small or large groups.
Communicates effectively in person or by using electronic equipment and devices.
Creates documents, reports, etc., using a computer, pen, pencil or other means of recording information.
Grasps and manipulates objects of different size and weight, requiring fine motor skills and hand-eye coordination.
Visually locates and identifies information, often in small print.
Reads information, often in small print.
Sits at desk for extended periods of time.
Repetitive motion with hands and arms while using computer.
Lifts up to 25 lbs.
Location
Full time in person position located at our Operations Center in Scarborough Maine.
Benefits
Medical (HSA), dental, vision, paid parental leave, vacation, paid holidays,401k, incentive plan, profit sharing, tuition reimbursement, free corporate logo wear, credit union product discounts, and lots of perks!
