Business Development Manager (Sales - Manufacturing)

Summary:

Town is a premier manufacturer and supplier of kitchen equipment and appliances to the Asian restaurant industry for nearly 100 years. We are seeking a Business Development Manager with a minimum of 3 years sales experience to act as a bridge between our company and our valued customers.

Compensation is up to $120,000 annually and will be commensurate with factors such as experience. Town offers a competitive benefits package including health insurance, 401k, and paid time off. On-site training will be in our HQ in Greenpoint, Brooklyn, with a move to NJ planned in Q2-Q3 2025. Hybrid work opportunities are available. Some travel is required.

About Us:

Town Food Service Equipment Co. Inc. (Town) is a premier manufacturer and supplier of the restaurant industry since 1929, with a focus on Asian related products. Known as a leader in quality and innovation, the kitchen equipment and supplies we offer are sourced from suppliers around the world, and much of the customized manufacturing is done on site in New York City. We sell our products internationally through dealers and representatives. Our customers include local favorites such as Wegmans, Honeygrow, and Resorts World Casino. Our office and manufacturing facility is currently located in Greenpoint, Brooklyn with a planned move to NJ in Q2-Q3 2025. Learn more at www.townfood.com

Overview:

The Business Development Manager will report to the National Sales Manager and shall act as a liaison between Town and its customers. Applicants should possess sales skills and be capable of developing extraordinary interpersonal relationships. They will be tasked with meeting corporate objectives within their assigned region or accounts. Applicants should be comfortable with regular engagement through in-person meetings, phone calls, video conferences, and emails with both existing and potential customers. It is essential for applicants to comprehend and demonstrate the technical aspects of our products and effectively communicate their benefits.

Job Responsibilities:

• Strategize and Collaborate: Work closely with the sales team and management to formulate strategies for business development and achieving sales targets.
• Relationship Building: Establish strong relationships with assigned accounts and help resolve their issues through creative problem solving. Follow up on leads to generate new business.
• Training: Educate dealer partners on how to effectively position and sell our products to end consumers. Educate end users on the benefits of our products and work to establish equipment specifications that fit their needs.
• Customer Service: Provide outstanding customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Product Knowledge: Demonstrate thorough product knowledge and effectively communicate the benefits and features to customers, tailoring your communication to their needs. Provide basic troubleshooting information when problems arise.
• Negotiation: Negotiate discounts and pricing structures within the company’s pricing guidelines.
• Quotation Generation: Generate quotations using our ERP software and create drawings using our custom drawing program.
• Proposal Presentation: Present comprehensive, solutions-based proposals to customers and internal management.
• Market Awareness: Stay updated on market trends and dynamics.
• Product Demonstrations: Conduct product demonstrations at a national level.
• CRM: Maintain accurate records of customer interactions and sales activities in the CRM software.
• Event Participation: Attend local and national industry trade shows, conferences, and market events.
• Opportunity Identification: Identify new sales opportunities and collaborate with other departments to bring them to life.
• Travel: Be prepared to travel (up to 20%) by car or airplane based on company and territory needs.

Required Qualifications:

• At least three years of experience in sales, telemarketing, or a similar role.
• Ability to communicate effectively with partners both within and outside the organization.
• Ability to articulate thoughts clearly, concisely and effectively.
• Exceptional oral communication & presentation skills.
• Excellent interpersonal skills.
• Ability to multitask and complete work while traveling.
• Valid driver’s license and no major driving violations.
• Excellent organizational and time management skills.
• Basic computer skills, with the ability to work in the MS365 suite, and our custom drawing program.

Nice to haves:

• Experience in the foodservice industry.
• Prior experience in selling high-end or custom appliances.
• B2B sales experience.
• Fluency in Spanish, Cantonese, or Mandarin.
• Technical experience in repairs, troubleshooting, manufacturing, or specification of gas fired and electric appliances.
• Experience with Customer Relationship Management (CRM) software, Driveworks, and Sage Intacct.
• Ability to lift up to 40 pounds.

Compensation & Benefits

• Salary: $90,000 - $120,000 per year*
• Employer matched 401k
• Health insurance
• Vacation, sick, and holiday pay
• Bonus opportunities
• Commission pay structure is open for discussion

* Salary range provided is a general guideline. Extended offers will be based on factors such as responsibilities, location, experience, skills, qualifications, and other business considerations.

Job Type: Full-time

Pay: $90,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Yearly bonus

Experience:

• Sales: 3 years (Required)
• Appliance sales: 3 years (Preferred)

Ability to Commute:

• Ledgewood, NJ 07852 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in Ledgewood, NJ 07852

Salary : $90,000 - $120,000