What are the responsibilities and job description for the Human Resources Generalist position at Town of Bridgewater, MA?
GENERAL PURPOSE
The Human Resources Generalist supports the day-to-day operations of the Human Resources department, ensuring smooth and efficient HR management. This role encompasses a broad range of responsibilities, including reception, customer service, payroll and benefits administration, recruitment and hiring, records maintenance, employee engagement, and other HR functions integral to the department’s daily workload.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and change business practices.
- Provide prompt and professional customer service to employees regarding payroll, benefits, the Family Medical Leave Act (FMLA), leaves of absence (LOA) and worker’s compensation. Provides appropriate forms and paperwork upon request.
- Assist in the recruitment process, including posting job ads, conducting initial candidate screenings and scheduling interviews.
- Coordinate the onboarding process for new hires, including organizing and facilitating orientation programs. Oversee new hire documentation, including benefits enrollment, I9 eligibility verification and federal/state income tax forms.
- Maintain accurate and up-to-date employee files, records and HR databases. Handle sensitive information with confidentiality and comply with data protection regulations.
- Process all personnel changes, ensuring that all changes are properly authorized and communicated to all relevant parties.
- Ensure organizational compliance with employment laws and regulations.
- Act as a resource for employees by communicating and clarifying HR policies and procedures to employees.
- Contribute to the development and implementation of HR strategies to support organizational goals.
- Support the HR Director with various projects, such as employee engagement initiatives and performance evaluations.
QUALIFICATIONS
Necessary Knowledge and Skills:
- Comprehensive understanding of HR Principles, practices and procedures.
- Familiarity with federal and state employment laws and regulations, including FMLA, LOA and workers’ compensation.
- Knowledge of recruitment and hiring processes, including sourcing, interviewing and onboarding.
- Proficiency in HR systems and software, such as applicant tracking systems (ATS).
- Awareness of data protection and confidentiality best practices.
- Strong written and verbal communication skills to interact effectively with employees, candidates and stakeholders.
- Excellent organizational and time-management skills for handling multiple tasks and priorities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). MUNIS experience is a plus.
Ability to:
- Ability to maintain confidentiality and handle sensitive information.
- Capacity to build strong working relationships and foster a positive work environment.
- Proactive problem solving and multitasking abilities.
- Team-oriented approach with the ability
Experience and Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain knowledge and abilities would be:
Experience and Training
- Bachelor’s degree in human resources, Business Administration, or related field (preferred).
- 3-5 years of progressively responsible experience in human resources or a related field.
- Experience in payroll processing, benefits administration and employee relations preferred.
- Prior experience with recruitment, onboarding and HR compliance is highly desirable.
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 10 pounds at times.
- Ability to work on computer screens with detailed focus
SELECTION GUIDELINES
Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.