What are the responsibilities and job description for the Youth Services Manager position at Town of Brownsburg?
Principal Function: The Youth Services Manager is responsible for overseeing, managing, and administering specialized programs offering enrichment opportunities to a diverse youth population.
Essential Duties & Responsibilities: Duties include, but are not limited to:
- Leads program development for the Department’s youth services, including day camp, youth sports programming, and all other related youth programs and events.
- Leads recruiting, hiring, and training of seasonal program staff.
- Evaluate employee performance and recommend promotions, transfers, and disciplinary action.
- Coordinates program staff schedules, assigns tasks, conducts assessments, and contributes to staff development.
- Analyzes and resolves work problems and assists employees in solving work problems.
- Interprets company policy to employees, manages risk, and enforces safety regulations.
- Assists with developing and implementing policies, practices, and procedures and attaining operating goals.
- Recruits & helps coordinate volunteers to support the implementation of youth service programs.
- Coordinates sponsorships, partnerships, and contracted service agreements for programs and events.
- Maintains strong working relationships with all youth services stakeholders.
- Recommends and implements the Department budget, including conducting cost control measures and monitoring revenues and expenses.
- Prepares accurate and timely progress reports and informs supervisor of project status and any deviation from established timeline or goals.
- Oversees program registration process for all youth services programs and events; troubleshoots registration software issues in a timely manner.
- Responds to customer concerns, problems, and/or complaints in a timely manner, maintaining a strong customer service philosophy.
- Works with participant parents/guardians to understand any special accommodations needed for programs and services.
- Review all documentation of youth services programs completed by program staff.
- Assists in the development of marketing plans for youth services.
- Assists in coordinating and facilitating all youth activities for Department special events and programs as needed.
- All other duties as assigned by supervisor.
