Program Support Assistant II - Recreation, Parks, and Cultural Resources Dept.

General Definition and Conditions of Work

Performs difficult skilled clerical and responsible administrative work in a variety of program and office assistance tasks requiring a qualified typist and stenographer; does related work as required. Work is performed under regular supervision.

This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires crouching, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word, and conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.

Essential Functions

(The following tasks are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

• Greeting and assisting the public with Recreation, Parks, & Cultural Resources Department questions.
• Provides program and administrative support for programs and facilities divisions.
• Enters a variety of operating and accounting data into computer system.
• Typing correspondence; answering telephone.
• Prepares a variety of complex technical monthly, quarterly and annual reports.
• Maintains department/division files and records, screens and routes materials according to content.
• Checks and reviews a variety of data for accuracy, completeness, and conformance to standards and policies.
• Prepares a variety of documents for recordation as related to facility rentals and program operations.
• Ensures contracts and invoices contain appropriate information.
• Prepares agendas, attends meetings, transcribes meeting information as needed.
• Collects and prepares data for records, reports and surveys.
• Undertakes special projects regarding department or division functions as directed.
• Posts and makes entries in accounts and other records; helps establish office procedures.
• Composes correspondence independently from supervisor's notes.
• Operates standard office, word processing and data entry equipment.
• Performs related tasks as required.

Education and Experience

Any combination of education and experience equivalent to graduation from high school including or supplemented by courses in typing and shorthand and extensive experience in office assistance work.

Knowledge, Skills, and Abilities

Thorough knowledge of standard office practices, procedures, equipment and office assistance techniques; thorough knowledge of business English, spelling and arithmetic; ability to type and transcribe dictation accurately and at a reasonable rate of speed; ability to make arithmetical calculations; ability to establish and maintain effective working relationships with associates and the general public; ability to follow oral and written instructions; skill in the operation of standard office, word processing and data entry equipment. Knowledge of Rec Trac software preferred.

Disclaimer

CARRBORO is an Equal Opportunity Employer.

The Town of Carrboro considers applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin. We are especially interested in qualified candidates who can contribute, through their skills, dedication and service, to the diversity and excellence of our organization.

The Town of Carrboro offers a comprehensive and competitive benefits package to all permenant employees.

Health Insurance

The Town provides a group medical insurance including family coverage through our medical provider, Aetna. The Town pays the cost of employee only coverage and shares the costs of adding family members (including domestic partners) to the town plan. Health insurance is effective the first day of of the month following new hire's start date.

Dental Insurance

Dental insurance is an optional benefit administered through our dental provider, Aetna. Dental coverage is paid for by the employee. Coverage for eligible dependents is also available.

Vision Insurance

Vision insurance is a benefit offered through our vision provider, Blue Cross Blue Shield of North Carolina. Vision coverage is paid for by the Town. Coverage for eligible dependents is also available.

Flexible Spending Account

An optional benefit offered through our provider, Flex. Eligible health and dependent care expenses can be paid for with pre-tax dollars allocated onto a Visa card.

Paid Time Off

• Annual Leave: Permenant full-time employees earn between 12 and 26 days per year depending upon years of service. Permenant part-time employees accrue a prorated amount of leave based on hours worked.
• Sick Leave: Permenant full-time employees accrue at a rate of one day per month of service or twelve days per calendar year. Shift employees of the Fire-Rescue Department earn sick leave at the rate of five, twenty-four hour tour-of-duty days per calendar year. Permenant part-time employees accrue a prorated amount of leave based on hours worked.
• Paid-Time Off: Permenant full-time employees recieve three (3) days (36 hours for Fire-Rescue personnel) per calendar year of time to be used as needed. Time is pro-rated to employee's start date. Permenant part-time employees accrue a prorated amount of leave based on hours worked.
• Paid Caregiver Leave: Qualifying employees receive 240 hours of Paid Caregiver Leave to care for an immediate family member including birth or placement of a child in the home for adoption or foster care. This leave does not come from employee's leave bank.
• Paid Holidays: There are 12 official Town holidays. Employees in full or permenant part-time positions are eligible for paid holiday time.

Local Government Retirement System

All employees in permenant full- or part-time position are required to contribute to the retirement system. Contributions are taken on a pre-tax basis. The current contribution amount is 6%.

Supplemental Retirement Plan

The Town makes a contribution of 5% for law enforcement officers and 3% for all other employees to town sponsored 401(k) administered through Empower. NO employee match is required, however, employees have the option of making contributions on a pre- or post-tax basis.

Disability and Life Insurance

• Town Paid: The Town covers both long term disability and life/AD&D insurance for permenant employees.
• Employee Paid: Employees have the option of enrolling in short-term disability and purchaing supplemental life and dependent life insurance at their own expense.

Employee Assistance Program

Employees and their dependents eligible to recieve free and confidential 24/7 counseling through the Town's Employee Assistance Program.

Additional Benefits

• Service Level Benefit payment based on years of service beginning year zero (0) of permenant full-time employment. Paid in December before holidays each year.
• O2 Fitness membership paid for by the Town.
• Credit Union: Employees of the Town of Carrboro are eligible to open accounts at the Local Government Federal Credit Union.
• Tuition assistance is available upon completion of the initial probationary period.