What are the responsibilities and job description for the ACTIVITY HOST (DOWNTOWN CARY PARK)- TEMP position at Town of Cary, NC?
Description
Are you passionate about events and programs? Do you enjoy community building? The Downtown Cary Park is seeking energetic and creative individuals at least 18 years of age to join our team as Activity Hosts.
As an Activity Host, you will be responsible for assisting with the execution and organization of Downtown Cary Park programs, events, and rentals. Activity Hosts should have a love for providing outstanding customer service, be enthusiastic professionals, be able to build relationships with various guests and enjoy special event management.
In order to support Park events, this position requires a flexible schedule to work varying hours. Daytime availability is required and some evenings, weekends and occasional holidays as needed.
This is a part-time, non-benefited, year-round position, up to 20 hours a week, with a maximum of 999 hours per year.
The Downtown Cary Park is located at 327 S. Academy Street in the heart of downtown.
Typical Tasks
- Engages with visitors to facilitate a positive experience and assists guests in navigating the Park;
- Communicates with patrons to address questions and concerns, redirecting as necessary;
- Enforces Town of Cary and Park rules, policies and procedures, ensuring safety, efficiency and guest satisfaction;
- Serves as day-of contact for rentals, ensuring that renters feel welcomed and supported;
- Ensures renters have access to rented space(s) and checks them in and out;
- Ensures renters have the equipment and supplies needed and provides simple tech and set up support;
- Assists with event preparation and support;
- Provides program support by assisting instructors and students as needed;
- Secures supplies, class lists, and checks participants in for programs;
- Ensures program supplies are gathered and returned;
- Assists with periodic inventory of program, event, and rental items and informs supervisor when restocking or replacing is necessary;
- Assists with setting up and breaking down tables, chairs, and equipment for programs and events;
- Takes pictures for marketing staff;
- Assists in activating emergency action plans;
- Attends staff meetings;
- Performs other job-related tasks as required.
Knowledge, Skills and Abilities
- Superior customer service and guest relations skills
- Ability to interact with the public tactfully and constructively
- Ability to communicate effectively verbally and in writing
- Ability to lead with a commitment to access, diversity, equity, and inclusion
- Strong organizational skills with keen attention to detail
- Ability to work independently
- Ability to understand and carry out oral and written instructions specific to the Downtown Cary Park and Parks, Recreation and Cultural Resources policies and procedures
- Ability to acquire knowledge of Cary policies, procedures, and the services of the department
- Knowledge of basic office equipment and computer software
- General knowledge of first aid practices and techniques
Minimum and Preferred Qualifications
EDUCATION AND EXPERIENCE:
Requires a combination of education and experience equivalent to a high school diploma/GED.
Preference will be given to candidates who possess the following:
- Some experience with in-person customer service and guest interactions
- Some experience assisting with special events or programs
- Some experience with Microsoft Office 365 (Outlook, Teams, Word, Excel)
PHYSICAL REQUIREMENTS:
Physical requirements will vary upon assignment. Some assignments may require the ability to lift or move heavy objects, such as supplies or equipment.
CONDITIONS OF EMPLOYMENT:
Requires possession of a valid driver's license with an acceptable driving record.
Requires checking references, drug testing, and background check (which may include criminal check, education verification, and credit history review) prior to employment.
Cary ensures equal employment opportunities (EEO) are provided to all employees and applicants for employment without regard to age, sex, race, color, religion, national origin, disability, political affiliation, marital status, veteran status, or genetic information.
Temporary, Seasonal, and Intern Employees
Cary employs temporary and seasonal employees and interns who generally are scheduled to work on a short-term basis. Employees hired as a temporary or seasonal employee, or as an intern, are not eligible for the Town of Cary's full-time employee benefits package.
