What are the responsibilities and job description for the Customer Service Clerk (JN25-08FN) position at Town of Collierville Government?
The Town of Collierville is hiring for a Customer Service Clerk to join our Finance team! If you are looking for an exciting opportunity to make a difference in your community, look no further!
About The Town
The Town of Collierville has all the amenities and services of a large metropolitan area successfully blended with historic charm and character. Through many years of visionary planning, Collierville has grown to be known as one of the most desirable communities in the nation to live, work, and learn. Because of this, we are very careful in selecting exceptional individuals to become part of our team.
What’s The Job?
The role of Customer Service Clerk is to perform customer service functions in person, by telephone, by mail, or through drop box: answer telephone calls and assist customers at front counter; provide assistance and information related to services, accounts, bills, charges, procedures, forms, problems or other issues; respond to routine questions, complaints, or requests for service; research problems and initiate problem resolution. Receive moneys in payment of account charges, taxes, court costs, or other fees/services: verify customer name and amount on payment stub with payment; contact customers to research payment discrepancies or questions; record transactions and issue receipts; post payments to proper account on computer; balance revenues, prepare bank deposits, and forward revenues as appropriate; balance daily cash drawers. Perform other related duties as required.
Minimum Requirements
Here is what you need to be considered for the position of Customer Service Clerk:
- High school diploma or GED
- Six months’ previous experience and/or training in customer service, cashiering, general office work, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
What's the Next Step?
If this sounds like the perfect job for you, please download our general application from the website www.colliervilletn.gov, or you can also visit Town Hall and submit a physical application in the Human Resources Department.
Job Type: Full-time
Pay: $37,440.00 - $48,672.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Collierville, TN 38017: Relocate before starting work (Required)
Work Location: In person
Salary : $37,440 - $48,672
