What are the responsibilities and job description for the Municipal Utility Operations Manager position at Town of Eagle?
Job Description
This role involves overseeing the Town's utility billing operations, cash receipting, and various accounting functions. You will play a crucial role in tax administration, short-term rental compliance, and real estate transfer assessment tracking.
- Manage utility billing operations (water, sewer, and trash collection) and ensure accurate and timely customer invoicing.
- Process account openings, closings, and property transfers while maintaining accurate records.
- Troubleshoot billing discrepancies, coordinate meter readings, and resolve customer inquiries with professionalism and efficiency.
- Monitor and process various payment methods, including online, ACH, credit card, cash, and check payments.
- Work closely with Public Works and Finance teams to enhance utility billing processes.
Accounting and Financial Management
You will accurately record daily revenue collections and reconcile cash receipting to the general ledger. Additionally, you will process and track payments while ensuring compliance with financial policies and procedures.
