What are the responsibilities and job description for the Utility and Financial Services Manager position at Town of Eagle?
About the Job
The Town of Eagle is looking for a highly skilled and motivated individual to join our team as a Utility Billing & Accounting Specialist II. In this role, you will be responsible for managing utility billing operations, cash receipting, and various accounting functions. You will also play a critical role in tax administration, short-term rental compliance, and real estate transfer assessment tracking.
Key Responsibilities
- Manage utility billing operations (water, sewer, and trash collection) and ensure accurate and timely customer invoicing.
- Process account openings, closings, and property transfers while maintaining accurate records.
- Troubleshoot billing discrepancies, coordinate meter readings, and resolve customer inquiries with professionalism and efficiency.
- Monitor and process various payment methods, including online, ACH, credit card, cash, and check payments.
- Work closely with Public Works and Finance teams to enhance utility billing processes.
- Serve as the primary liaison with external billing vendors to ensure seamless operations.
What We're Looking For
- Bachelor's degree in accounting, finance, business administration, or a related field (preferred).
- 3-5 years of accounting, finance, or billing experience.
- Experience in municipal or utility billing is a plus.
- Strong proficiency in Excel, database management, and financial software (Caselle experience preferred).
- Bilingual (English/Spanish) helpful, bilingual pay incentive.
