What are the responsibilities and job description for the Programmer/Systems Analyst position at Town of East Hartford, CT?
Salary : $75,551.00 - $91,835.00 Annually
Location : Town of East Hartford, CT
Job Type : Full-Time
Job Number : 00244
Department : Information Techology
Opening Date : 01 / 07 / 2025
Closing Date : 2 / 23 / 2025 11 : 59 PM Eastern
POSITION DEFINITION
The Town of East Hartford is in search of the perfect candidate for their Programmer Systems / Analyst role. This position mainly involves providing continuous technical support for the Town's databases and applications, as well as occasionally assisting with IT operational tasks.
SUPERVISION RECEIVED :
Works under the general direction of the Information Technology Manager and / or Chief Information and Security Officer.
In the Town of East Hartford, we don't just accept difference - we celebrate it, support it, and thrive on it for the benefit of our employees, residents, and community partners. The Town of East Hartford is proud to be an equal-opportunity workplace.
ESSENTIAL JOB FUNCTIONS
- Maintains, modifies, and monitors operation of municipal Database and application servers to ensure optimal performance and integrity, including configuration, management, documentation, capacity planning, performance tuning, systems automation, and routine maintenance.
- Works with key staff across all divisions to identify needs of users and staff around application needs
- Provides training and technical assistance with end users and staff to support software use as necessary
- Researches, Evaluates, and provides critical input into new software
- Performs routine and non-routine testing of primary and redundant systems connected with various Town run applications
- Patches and maintains supported applications, aids in windows patching as required
- Supports integrations between on-premises data sources and cloud-based software
- Supports development of cloud-hosted applications including but not limited to : Microsoft 365 apps, ERP applications and similar business systems run through the municipality
- Aids in software configurations for applications supported
- Writes reports against Town software packages using SQL and / or vendor tools
- Supports user adoption of report writing tools where available to create organizational sustainability through training
- Supports cloud hosted software for data integrations and system turn up
- May aid in hardware and software upgrades throughout enterprise as required
- Has primary responsibility in operation of Public Safety systems design, operation, and maintenance and works closely with Technology Specialists to ensure maximum cross training
- Other tasks as assigned by IT Manager or CISO adjacent to above
KNOWLEDGE, SKILLS AND ABILITIES
Salary : $75,551 - $91,835