What are the responsibilities and job description for the Town of Flower Mound is hiring: Library Clerk - Part Time in Flower Mound position at Town of Flower Mound?
Under general supervision, the Library Clerk provides a welcoming environment to library patrons through professional and proactive customer service. Collaborates across work teams to support daily circulation tasks and library initiatives.
Responsibilities :
- Demonstrates excellent internal and external customer service in all interactions with respect, responsiveness, and professionalism.
- Communicates effectively across work teams and with the public through active listening, writing, and speaking.
- Contributes to initiatives and encourages peers to get involved with special projects and organizational goals.
- Responds to patron inquiries, resolves patron issues, and assists patrons with locating materials.
- Assists and instructs patrons on library technology and services.
- Works cohesively in a collaborative environment to achieve library goals and meet service needs.
- Processes library materials, patron holds, library card applications and fee payments.
- Supports library programs and outreach for all ages.
- Trains staff on circulation and other assigned duties utilizing Flower Mound Public Library (FMPL) training standards.
- Directs and trains volunteers.
- Supports library building technology according to library and city standards.
- Supports maintenance of library collections by evaluating condition of materials according to FMPL standards.
- Regular and consistent attendance for the assigned work schedule is essential.
- Performs other duties as assigned.
BASIC QUALIFICATIONS :
WORK EXPERIENCE :
OTHER :
Must submit to and pass a post-offer, non-regulated drug test and thorough background checks (including criminal history).
KNOWLEDGE / SKILLS / ABILITIES :
PHYSICAL ABILITIES :
The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
HIPAA COMPLIANCE STATEMENT :
All employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule must have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities. Employees who violate the requirements of the HIPAA Privacy Rule will be subject to discipline, up to and including termination.
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