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Human Resources Coordinator

Town of Hanover
Hanover, NH Full Time
POSTED ON 1/3/2025
AVAILABLE BEFORE 3/2/2025

Working with the Human Resources Director, this position is responsible for coordinating or administering a variety of human resources functions and oversees the Town’s benefits programs.


Major Job Duties

  • Collaborates and consults with the Human Resources Director to coordinate and help administer and oversee the town’s day-to-day human resources functions; assists directors, supervisors, department administrators, and employees with a range of employment-related matters. Maintains and updates employee personnel and medical files; keeps accurate records and ensures all documents are filed in a timely, secure and highly organized manner. This position oversees all aspects of the Town’s benefit programs.
Benefits and Leave Administration
  • Conducts administration of the town’s flexible benefits (IRC Section 125) plan. Works with vendors to provide detailed information and explanations of benefits to employees; enrolls new employees; updates benefit changes as appropriate and terminates benefits upon separation or retirement.
  • Administers annual open enrollment process for employees and retirees. Meets with employees and retirees to discuss benefits options, eligibility and changes and answer questions.
  • Administers FMLA and short and long term disability leave programs.
  • Coordinates worker’s compensation claims. Prepares and/or reviews and files injury reports and status updates with workers’ compensation carrier as appropriate. Follows up with injured or ill employees, department administrators, and Payroll as needed to facilitate payment of wages and continuation of fringe benefits.
  • Reviews medical restrictions and return-to-work/fitness for duty information, subject to review by HR Director, and communicates appropriately with department managers about these. Coordinates temporary alternate duty/light duty and return to work efforts.

Recruiting and Hiring
  • Assists in creating job postings through the Town’s recruiting and applicant tracking system, in consultation with the HR Director and hiring managers.
  • On-boards newly hired employees. Coordinates with department heads and hiring managers to determine anticipated start dates and orientation plans. Administers pre-employment background and reference checks; schedules medical appointments (when applicable); provides required personnel and payroll forms and employment policies; explains benefits options and assists with enrollment; creates personnel files; coordinates with department administrators and Payroll to ensure new hire paperwork is complete and entered into HRIS/Payroll system.
  • Participates in job candidate interviews.
  • Supports and promotes the Town’s commitment to equal employment opportunity, diversity, and inclusivity in recruiting and retaining a highly talented workforce.

Additional Responsibilities
  • Coordinates DOT random drug testing protocols.
  • Helps maintain and update salary schedules and other compensation/classification data. May be assigned to conduct classification reviews depending on qualifications and experience.
  • Drafts correspondence to employees and third parties as duties may require.
  • May be assigned to draft employment policies, depending on qualifications and experience.
  • Performs related duties.

Minimum Qualifications

  • Associate degree (min.) Bachelor’s degree and SHRM-CP certification desirable.
  • At least three years of relevant work experience, which may include completion of internship program;
  • OR an equivalent combination of education, training, and work experience sufficient to excel at all major job duties.
  • Municipal and/or New Hampshire local government experience preferred

Knowledge and Skills Required

  • Knowledge of human resources management principles, practices and procedures including those related to benefits and leave management, total compensation, and employee and labor relations.
  • Knowledge of relevant federal, state and local laws and regulations, Town and department policies, and collective bargaining agreements.
  • Knowledge of workers’ compensation policies and procedures.
  • Skill in interpersonal relations, specifically in building collaborative and effective work relationships with department heads, managers, employees, third party administrators, and vendors.
  • Skill in administration of employee benefits and leave programs.

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