What are the responsibilities and job description for the Emergency Communications Specialist position at Town of Ledyard?
EMERGENCY COMMUNICATIONS SPECIALIST
NATURE OF WORK
Functions as a dispatcher in the Ledyard Emergency Communications Center (LECC) which is the Primary Service Answering Point (PSAP) for the Towns of Ledyard, Preston, and any other contract towns which dispatch the towns’ emergency services personnel. Performs other duties, as required by the Chief of Police or his/her designee.
ESSENTIAL JOB FUNCTIONS:
Answers all telephone calls received on the Towns’ emergency lines. Obtains information for Police, and all Ledyard Emergency Services using established procedures. Monitors fire alarm reporting system and the Towns’ emergency and local government radio and voice communications systems.
Activates emergency services personnel via the Towns’ Paging and radio systems. Communicates with emergency services personnel. Maintains activity logs and event times that support emergency operations. Notifies other emergency agencies and personnel for assistance as directed, or per protocol.
Maintains duty rosters for Towns’ emergency services personnel. Accepts telephone and/or radio messages as to availability of emergency services personnel.
QUALIFICATIONS PROFILE:
A High School diploma (or equivalent) is the minimum educational requirement. Current certification in Cardio Pulmonary Resuscitation (CPR) at the Infant, child, adult level by either the American Red Cross or the American Heart Association. It is preferred that the applicant have a minimum of one year experience as a public safety dispatcher and/or a minimum of two years experience as an active member of a fire company or ambulance service. However, any combination of experience and training which provides the necessary qualifications may be acceptable.
The applicant must possess the ability to attend and complete all training deemed mandatory by the Hiring Authority and/or Chief of Police, including but not limited to:
(1) Emergency Medical Dispatch training (EMD)
(2) State of Connecticut Dispatcher training course as specified by Connecticut State Law.
(3) Connecticut Online Law Enforcement Communication Teleprocessing (COLLECT) training.
(4) National Crime Information Center (NCIC) training.
The applicant must have the ability to acquire a working knowledge of radios, computers and all other communications related equipment within his/her probationary period. Ability to apply common sense understanding to carryout instructions furnished in written, oral and schedule form. Ability to communicate clearly and effectively under emergency conditions. Ability to acquire working knowledge of fire, medical and police procedures. Ability to acquire use of emergency medical terms and prioritize emergency calls within general department guidelines. Ability to type accurately.
Full job description and application can be found on the Town's website https://www.ledyardct.org/87/Job-Opportunities
Job Type: Full-time
Pay: $26.80 - $27.89 per hour
Expected hours: 36 – 48 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- Overtime
Work Location: In person
Salary : $27 - $28
