What are the responsibilities and job description for the Gate Attendant position at Town of Middletown, RI?
TOWN OF MIDDLETOWN, RI
POSITION DESCRIPTION
TITLE: Gate Attendant (GA)
DEPARTMENT: Beach
REPORTS TO: Beach Manager, Deputy Beach Manager, or Beach Manager Designee
JOB TYPE: Seasonal - Memorial Weekend, May 24 to Labor Day, Sept 1, 2025
WORK SCHEDULE: TBD – weekdays, weekends, and evenings required.
SALARY: Based on established Pay Scale
POSITION SUMMARY:
The Gate Attendant is a seasonal position with the Town of Middletown responsible for allowing beach patrons access to the beach. This entails checking all vehicles upon their arrival at the check point for a Beach sticker or daily pass. The attendant ensures responsible and safe behavior, the absence of drugs and alcoholic beverages, no pets, and reporting any situation beyond his/her control to the appropriate Supervisor or Manager.
I ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, or it addresses business needs and changing practices:
- Greet all patrons in a professional manner, offering a high level of customer service.
- To check vehicles as they enter the beach parking lots to ensure they have the required stickers/passes.
- To sell daily beach passes to vehicles that don’t have a seasonal beach pass.
- To ensure the cash drawer balances out at the end of the assigned shift.
- To follow cash deposits and collections in accordance with established protocols.
- To watch for violations of the Town’s ordinance as posted and to report infractions beyond the control of the Gate Attendant to the appropriate Supervisor, Manager, or MPD officer if present, such as those related to smoking, alcohol, drugs, and pets.
- Assist with beach cleanliness and trash pick-up as needed. All Beach employees are required to help keep the beach facilities, parking lots, and beach area clean and litter free. During daily slow periods at the beach entrance gates, GAs will use a trash picker and bucket to pick up trash around the gates and in the parking lots as needed. However, trash picking is secondary to other GA duties and responsibilities.
- To direct visitors to available parking spot, if applicable.
- Perform other related duties as assigned.
- All GAs are supervised by the Gate Attendant Supervisor.
- GAs will help with vehicle parking as needed. At 3rd Beach lots GAs may need to direct cars to parking spots in order to maintain efficient parking, especially on busy fill days.
- Parking Lot Supervisors will work with GAs daily during vehicle entering/exiting lots and instruct GAs as needed in order to maintain a safe and efficient parking operation.
II NECESSARY KNOWLEDGE, SKILLS AND ABILITIES The following generally describes the knowledge and ability required to enter the position and/or be learned within a short period of time in order to successfully perform the assigned duties:
- Requires basic knowledge of cashiering.
- Must be able to be courteous to the staff, managers, beach patrons and the general public.
- Must be able to establish and maintain effective working relationships with co-workers, supervisors, and managers.
- Must be able to speak with co-workers and beach patrons, and to communicate effectively both orally and in writing.
- Must possess excellent customer service skills.
- Must be able to carry out instructions from Beach Supervisors and Managers.
III MINIMUM REQUIREMENTS:
- Must be at least 16 years of age.
- Experience in performing the above-mentioned responsibilities is preferred.
- Must demonstrate a commitment to the highest quality of customer service.
- Must be available to work on evenings, weekends, and holidays as necessary.
- Must successfully pass a background investigation.
IV PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee frequently is required to sit, stand, walk, talk, hear, use their hands to handle or operate objects, tools or controls, and reach with hands and arms; is occasionally required to climb, balance, stoop, kneel, crouch or crawl.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- While performing the duties of this job, the employee regularly works in outside coastal weather conditions. The work environment is typically outside in all weather conditions and moderately noisy.
V EQUIPMENT USED: Equipment used includes but is not limited to:
- Two-way radio, cash drawer, counter.
- Trash picker as needed.
The Town of Middletown is an Equal Opportunity Employer
