Recreation Coordinator 2- Aquatics Guest Operations

Job Summary

Under general supervision, this position is responsible for the coordination of all guest service operations at the Town’s aquatics and concession facilities.

*This position performs duties deemed to be safety sensitive. Employees holding this position participate in pre-employment and random drug testing under Town policies*

Examples of Essential Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The below list is intended to be illustrative of the responsibilities of this position and is not all encompassing. This job description does not constitute an employment agreement, and the Town may change these duties at any time.

• Coordinates and is responsible for the overall organization and management of the seasonal guest services and concessionaire team which includes staffing, scheduling, cash handling, group visits, rentals, inventory, and menu development in conjunction with other staff.
• Supervises employees; conducts and oversees hiring, scheduling, employee feedback, performance reviews, staff training and development, discipline/termination, and employee recognition processes for assigned staff.
• Responsible for the safety, maintenance, and cleanliness of all assigned areas; adheres to federal, state, and local heath regulatory requirements and industry best practices; upholds accreditation standards.
• Organizes and manages the seasonal Discovery Park Ice Trail, Salisbury Concessions, and front of house at H2o’Brien operations in conjunction with other staff.
• Collaborates with other divisions, groups, and community members to maximize the usage of facility space in accordance with the Town’s mission and strategic goals; coordinates facility scheduling, which includes pool rental scheduling, group visits, contracted usage, and the monitoring of rentals and internal programming and events.
• Assists with developing and monitoring the budget for the aquatics division and assigned program areas; ensures efficient and effective use of budgeted funds; performs cost control measures and monitors revenues and expenses in assigned areas for fiscal management to maximize cost recovery.
• Recommends policies and procedures to ensure the standards are evolving with the present time and needs of the department; updates designated personnel/program manuals yearly or as necessary.
• Ensures guest and program participant satisfaction and retention by assessing and responding to community and visitor needs.
• Performs other related duties as assigned.

Minimum Qualifications

The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.

Requires a bachelor’s degree in Parks and Recreation Management/Administration, or a related field, supplemented by one (1) year of progressively responsible experience in aquatics programming supervision and event management.

Possession of or the ability to obtain the following certifications within one (1) year of hire: Serve Safe, Lifeguarding, Lifeguarding Instructor (LGI), Water Safety Instructor (WSI) or equivalent swim lesson instructor certification, Certified Pool Operator (CPO) and/or Aquatics Facility Operator (AFO), Certified Parks and Recreation Professional and, Aquatics Professional Designation (AQP).

Possession of or ability to readily obtain a valid Driver's License issued by the State of Colorado for the type of vehicle or equipment operated; safe driving record and a minimum of two (2) years of driving history.

Employment Standards

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Knowledge of relevant town, state, and federal laws, regulations, and policies.
• Knowledge of modern office practices and procedures.
• Knowledge of aquatics program and facility principles and best practices.
• Skill in the training and supervision of personnel.
• Skill in the use of computers, various software programs and concession equipment.
• Skill in the use of pool chemicals and testing equipment.
• Skill in the operation of computers and other types of modern office equipment.
• Skill in verbal and written communication.
• Ability to establish and maintain effective working relationships.
• Ability to operate small office equipment, including copy machines or multi-line telephone systems.
• Ability to operate computers for data entry, word processing and/or accounting purposes.
• Ability to handle incidents reports and confrontations in a recreation facility.
• Ability to provide a positive customer service attitude towards all people entering the facility.
• Ability to operate and provide minor repairs on a variety of aquatics facilities equipment and machinery.

Additional Information

Working Conditions

The working conditions described below are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.

Tools & Equipment

Requires frequent use of general office equipment, an automobile, pool chemicals and program equipment.

Physical Demands

Requires regular sitting, standing, walking, talking, handling, feeling or operating objects, stooping, kneeling, crouching, or crawling. Requires occasional reaching with hands and arms, climbing and balancing. Requires moderate physical activity with heavy lifting, up to fifty (50) pounds. Requires close and distance vision acuity and the ability to adjust focus, allowing a broad field of vision. Requires the ability to swim at an effective demonstration and teaching level.

Environment

Work is frequently performed in a climate-controlled office environment, but employees holding this position will be exposed to extreme cold or heat and wetness/humidity. The noise level is usually high and may range from moderate to extreme. The employee will work with or around hazardous items or hazardous conditions such as mechanical equipment, electrical equipment, chemicals, or radiant energy.

You may enroll in the Town of Parker benefits if you are classified as a full-time employee and have completed the eligibility waiting period of 30 days. Coverage will begin the first of the month following 30 days of employment. The generous benefits package includes: medical insurance, dental insurance, vision insurance, short-term disability insurance, long-term disability insurance, life and AD&D insurance, voluntary term life insurance, 401(a) retirement plan, 457 retirement plan, holiday pay, vacation, sick leave, educational assistance program, employee assistance program and a family membership to the Parker Recreation Center and/or Field House. Benefits are subject to the terms and conditions of those plans and the summary plan descriptions, which are subject to annual budget and appropriations by Town Council.